Claims Consultant

7 days ago

Adelaide, South Australia Health Full time

Job no: 896701
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management

  • Central Adelaide Local Health Network
  • Roma Mitchell House, Adelaide
  • Salary ASO-5 $85,790 -$95,413 p.a. + Superannuation and Salary Sacrifice Benefits
  • Permanent full-time

About the Role

As a Claims Consultant, you will play a vital role in the management of workers' compensation claims within the Central Adelaide Local Health Network (CALHN). Reporting to the Manager of Work Health Safety & Injury Management (WHSIM), and under the guidance of the Team Leader Injury Management, you will ensure the provision of prompt, effective, and equitable services in line with the Return to Work Act 2014. Your work will directly contribute to maintaining compliance with accreditation standards and SA Health's Injury Management guidelines.

In this role, you will be responsible for meeting key performance indicators and established targets, working collaboratively to ensure that workers' compensation claims are handled efficiently and accurately. You will also be required to support auditing and verification processes, working in line with Return to Work SA, the Office for the Public Sector, and whole of Government strategies to ensure high standards of service delivery. This is an excellent opportunity for those looking to contribute to a dynamic, supportive team environment while making a meaningful impact on workplace safety and recovery.

About You

We are looking for someone who thrives in a collaborative environment and brings a wealth of knowledge and experience in workers' compensation claims management. If you are passionate about workplace safety and have the skills to make sound decisions and manage claims effectively, this role is for you.

  • Strong team player with excellent collaboration skills to meet deadlines.
  • Extensive experience in workers' compensation claims management.
  • Proven ability to analyse, negotiate, and resolve complex issues effectively.
  • In-depth knowledge of relevant legislation, including the Return to Work Act 2014.

About CALHN

The Central Adelaide Local Health Network includes South Australia's major quaternary facility, the Royal Adelaide Hospital, The Queen Elizabeth Hospital, the Hampstead Rehabilitation Centre, and the Repat Health Precinct. We also deliver mental health services at Glenside Health Services and at a range of other locations across the metropolitan and regional areas.

We're looking for talented staff to join us and help us to shape the future of health through world-class care and world-class research and achieve our vision of being in the top 50 health services in the world and top 5 in Australia.

Benefit of Joining CALHN

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

  • Salary Attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
  • Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
  • Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
  • Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.
  • Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.
  • Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

Our Commitment to Diversity and Inclusion

CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information:

  • Please refer to the role description for essential educational/vocational qualifications that may be required.
  • Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
  • SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 896701

Enquiries to:

Chris Loxton Position: Team Leader Injury Management
Phone: 0481 064 477
E-mail: chris.loxton@sa.gov.au

Application Closing Date

11:55 pm Friday 21 March 2025

Refer to the SA Health Career Website - How to apply for further information

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