Principal Telecoms Engineer

3 weeks ago

Brisbane, Queensland, Australia Buscojobs Full time
Overview

Position: Computer Network and System Engineer

Company: Techno Services Pty Ltd

Location: Gold Coast, QLD

Salary: $80,000 – $5,000 plus 12% Superannuation

Employment Type: Full-time
• Hours: 38 per week

Role Overview

As a Computer Network and System Engineer, you will play a critical role in ensuring the seamless operation of our IT infrastructure and supporting internal systems and business applications, including ERP/CRM systems.

Key Responsibilities
  • Configure, install, and maintain network infrastructure including routers, switches, wireless access points, firewalls, and VPNs.
  • Monitor and troubleshoot LAN/WAN performance, internet connectivity, and system uptime across multiple sites.
  • Manage and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and virtualization platforms (e.g., VMware, Hyper-V).
  • Perform routine system maintenance including backups, updates, patching, hardware diagnostics, and server health checks.
  • Provide responsive Level 1 and 2 technical support to internal staff for desktops, laptops, mobile devices, printers, and office equipment.
  • Administer user accounts, system access, Microsoft 365/email accounts, and endpoint security tools.
  • Support ERP and CRM applications by resolving user issues, coordinating with development teams, and assisting with testing, updates, and data entry validations.
  • Document IT infrastructure, network topology, issue resolution procedures, and operational processes.
  • Participate in the onboarding/offboarding of employees and manage IT asset inventory.
  • Implement security best practices, monitor vulnerabilities, and ensure compliance with internal policies.
  • Liaise with external vendors and managed service providers to escalate and resolve complex system or network issues.
  • Collaborate with the IT Manager and project teams to support infrastructure upgrades, rollouts, and client solutions.
  • Provide training and guidance to users and junior IT staff or interns as needed.
  • Proactively monitor system logs, network traffic, and hardware performance to ensure stability and efficiency.
Qualifications and Requirements
  • Minimum 2 years' experience in IT support, networking, or systems administration roles.
  • Practical experience with business applications such as ERP, CRM, or custom enterprise tools.
  • Ability to troubleshoot complex technical issues across software, hardware, and infrastructure.
  • Familiarity with helpdesk ticketing systems and documentation best practices.
  • Relevant certifications such as CCNA, MCSA, CompTIA Network+/Security+ are highly regarded.
  • Excellent communication skills and the ability to work independently or as part of a team.
Why Join Techno Services?
  • Competitive salary: $80,000 – $85,000 + Super
  • Career development and growth opportunities
  • Supportive, knowledgeable, and collaborative team culture
  • Hands-on work with modern enterprise tools and client solutions
How to Apply

Please send your updated resume and a brief cover letter to

Be part of Techno Services Pty Ltd and help us deliver robust, secure, and innovative IT and telecommunications solutions across Australia.

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