Customer Advisor

3 weeks ago

Mackay, Queensland, Australia NAB Full time
Branch Customer Advisor – Banking – Mackay
  • Are empowered to make a positive difference for customers and communities
  • Given the opportunity to learn, grow and achieve.
  • Deliver a seamless, consistent, and tailored customer experience every day

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

The Hours (Monday - Friday):

Join our team in this role within the hours 8:45am – 5:15pm, Monday to Friday.

Your home branch will be Mackay, however your skills and expertise will also be required to cover our Mount Pleasant branch.

More focus on you:

All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:
  • Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
  • For more information on NAB Colleague Benefits and Perks visit our website.

Each day, you'll go above and beyond to:
  • Support NAB's Mackay branch by being the first point of contact for our customers; putting them at the centre of everything you do.
  • Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
  • Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have:
  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
  • A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
  • Customer centric thinking and an appreciation for inclusion and the diversity of our customers
  • No banking experience required - Full training provided

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job . To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you.

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.

Unsolicited CVs from agencies will not be accepted.
#J-18808-Ljbffr

  • Customer Advisor

    3 weeks ago

    Mackay, Queensland, Australia NAB Full time

    Join to apply for the Customer Advisor - Mackay, QLD role at NAB3 days ago Be among the first 25 applicantsJoin to apply for the Customer Advisor - Mackay, QLD role at NABBranch Customer Advisor – Banking – MackayAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless,...

  • Customer Advisor

    3 weeks ago

    Mackay, Queensland, Australia NAB Full time

    Join to apply for the Customer Advisor - Mackay, QLD role at NAB3 days ago Be among the first 25 applicantsJoin to apply for the Customer Advisor - Mackay, QLD role at NABBranch Customer Advisor – Banking – MackayAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless,...

  • Customer Advisor

    3 weeks ago

    Mackay, Queensland, Australia NAB Full time

    Branch Customer Advisor – Banking – MackayAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our...

  • Casual Customer Advisor

    2 days ago

    Mackay, Queensland, Australia NAB Full time

    Branch Casual Customer Advisor – Banking – Airlie BeachAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all...

  • Service Advisor

    3 weeks ago

    Mackay, Queensland, Australia Mackay City Auto Group Full time

    3 days ago Be among the first 25 applicantsJoin Mackay City Auto Group as a Customer Service Advisor and start a great career with one of the area's most respected auto companies.Due to continued growth, we are seeking to add an energetic and well-organised Customer Service Advisor to join the team. Working within a friendly team environment you will be...

  • Service Advisor

    4 weeks ago

    Mackay, Queensland, Australia Mackay City Auto Group Full time

    3 days ago Be among the first 25 applicantsJoin Mackay City Auto Group as a Customer Service Advisor and start a great career with one of the area's most respected auto companies.Due to continued growth, we are seeking to add an energetic and well-organised Customer Service Advisor to join the team. Working within a friendly team environment you will be...

  • Product Support Advisor

    2 weeks ago

    Mackay, Queensland, Australia Sandvik Group Full time

    Sandvik MiningProduct Support Advisor – Mackay | QueenslandAbout the opportunityEngage with various tiers within the customer organization, aiming to enhance the functionality and reliability of equipment while be conscious of costs. As a representative of Sandvik, the role involves facilitating communication between Sandvik and the customer to deliver...

  • Student Advisor

    3 weeks ago

    Mackay, Queensland, Australia Online Education Services Full time

    About OESOES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a...

  • Home Finance Advisor

    2 weeks ago

    Mackay, Queensland, Australia beBeeLoan Full time $80,000 - $120,000

    Job OpportunityMaking a positive impact in local communities is at the core of this role.As a Home Loan Specialist, you will play a vital part in helping individuals achieve their financial goals.Key Responsibilities:Deliver exceptional customer service to new and existing clientsManage and process personal and credit card lending as well as mortgage...

  • Sales Development Specialist

    2 weeks ago

    Mackay, Queensland, Australia beBeeAccountManagement Full time $60,000 - $85,000

    Account Management RoleWe are seeking an experienced and skilled Account Manager to join our dynamic field sales team.This role involves developing and maintaining relationships with existing clients to drive sales revenue and achieve margin targets within allocated territory/sector.The successful candidate will be responsible for growing existing accounts...