Floor Lead

1 week ago

Sydney, New South Wales, Australia Startops Full time
Floor Lead (Retail)Drive customer engagement through personalized service and innovative sales strategies. Location: Sydney Job Tags: Operations About The Role
  1. The Floor Lead will play a crucial role in the store leadership team, contributing to the overall success of the store.
  2. Responsibilities include championing exceptional customer service standards and coaching team members to achieve their goals.
  3. The role involves managing sales floor operations and ensuring that all key performance indicators (KPIs) are consistently met.
  4. The Floor Lead will support operational workflows, including opening and closing the store and managing inventory tasks.
  5. Collaboration with the Visual Lead is necessary to maintain visual merchandising standards and improve sales environments.
Ideal Candidate
  1. The ideal candidate has experience in a high-volume retail environment, demonstrating the ability to manage a busy sales floor effectively.
  2. They should possess excellent organizational and analytical skills, allowing them to identify challenges and develop actionable plans.
  3. A strong focus on customer experience is essential, with the ability to create memorable and personalized interactions with clients.
  4. The candidate must be adaptable, able to think creatively and quickly in a dynamic retail setting.
  5. Physical stamina is required, as the role involves standing for extended periods and lifting items up to 50 lbs.

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