Risk Renewal Specialist

4 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time

Join to apply for the Risk Renewal Specialist (Melbourne) role at Capricorn.

A Little About Us

We're a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand, ranging from national franchises to your local family workshop.

Since 1974, we've been supporting our Members with solutions that matter, centered around our flagship Trade Account which offers instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a rewards program.

Members can also access exclusive products designed to support their growth, including equipment finance, insurance, and travel services.

About The Team

Capricorn Mutual is a discretionary mutual providing tailored protection solutions for the automotive industry, focusing on flexibility, shared risk, and Member support.

Risk Services Executive – Be the Voice of Capricorn Risk

Support our members and drive growth as a Risk Services Executive. Be the first contact for Capricorn Risk members, managing renewals, delivering service, and building relationships.

Key Responsibilities:

  • Manage full renewal processes, including outbound calls and documentation.
  • Provide protection quotes and process changes.
  • Collaborate with underwriting and field teams.
  • Identify member needs and match with solutions.
  • Support complaint resolution and service improvements.

Requirements:

  • Strong negotiation skills with a proven sales record.
  • Excellent time management and organizational skills.
  • Adaptability and proactive problem-solving.
  • Attention to detail and high-quality documentation.
  • Outstanding interpersonal and customer service skills.
  • Commercial awareness and passion for sales and marketing.
  • Team-oriented attitude.

Experience & Qualifications:

  • Essential: Previous sales experience and ASIC RG 146 Tier 1 qualification.
  • Desirable: Insurance industry experience.

Life at Capricorn

Enjoy flexible working arrangements, development opportunities, paid parental leave, social events, and benefits like gym memberships, health discounts, and work-from-home kits.

If you're ready to make an impact, apply today. Visit for more info.

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