Administrative Support Officer

Job description:

• $81,617 per annum + 12% superannuation
• Full time, Ongoing
• Wadawurrung/Geelong based role (hybrid work from home – 3 days a week in office)

About the opportunity

The Personal Injury Education Foundation (PIEF) is committed to delivering leading education and training programs, events, and initiatives for people working in the personal injury and disability management industries in Australia. PIEF was established in 2006 by a consortium of Australian accident compensation regulators, insurers and claims management organisations. PIEF is owned by its members and is governed by a Board of Directors. As a not-for-profit member-based organisation and Registered Training Organisation, PIEF works towards improving the professionalism and capability of the personal injury and disability management industries.

The purpose of the role is to provide Support services for students and client representatives for PIEF's education programs, including Vet and non- accredited programs. Key accountabilities include but are not limited to:

• Coordinate and maintain the administration of student support relating to PIEF vocational and non-accredited training programs including enrolments, assessments and student records, to ensure data is AVETMISS compliant
  • Use VETtrak Student Management System, maintaining data integrity, ensuring all data is AVETMISS compliant and meets the National Standards for RTOs
    • Ensure the timely and accurate processing of all assessments submitted including receipting, collating, data entry and distribution to assessors for marking, in accordance with AVETMISS data requirements and the National VET Data Policy
      • Provide advice to PIEF staff, facilitators and students on appropriate enquiries relating to processing assessments in accordance with the National Standards for RTOs
        • Coordinate compliance requirements within RTO to ensure adherence to National Standards for RTOs
          • Maintain financial records of student fees to ensure compliance with the National Standards for RTOs

Please ensure you review the Position Description via WorkSafe Careers for additional information on accountabilities for this role.

About you

You are an experienced Administrator with Experience using student management and learning management software, such as VETtrak or LearnUpon (or equivalent SMS and LMS platforms). You will have demonstrated experience maintaining compliance with AVETMISS data requirements, the National Standards for RTOs and the National VET Data Policy. You will also have experience working in an administrative role in a Registered Training Organisation or similar vocational learning environment. You will bring strong customer service skills and apply a solutions focused lense when responding to issues. You are a team player but also comfortable working autonomously and identifying opportunities for process improvement. Please note that occasional after hours work may be required, dependent upon the operational needs of PIEF.

Working with us

At WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community.

We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.

What's next?

Applications close at 11:00pm on Thursday 11th September. Click the link to apply, and join us in making a difference to Victorian lives.
Only applications submitted via the WorkSafe Careers website will be considered.

Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.

Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.

Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage.

For further enquiries please contact Natasha Zaluski via email natasha_zaluski@worksafe.vic.gov.au