Senior Receptionist. Award Winning Physiotherapy Clinic Gold Coast

3 weeks ago

Gold Coast, Queensland, Australia POGO Physio Full time
Senior Receptionist – Gold Coast Physiotherapy Clinic

Are you a warm, driven, and organised professional ready to make a real impact? A fantastic opportunity awaits at POGO Physio, an award-winning and well-established physiotherapy clinic with a proud 17-year legacy on the Gold Coast.

We are currently seeking a Senior Receptionist to join our dynamic team and play a pivotal role as we continue to grow. This is your chance to be part of a respected allied health brand known for delivering exceptional care and service.

About Us

At POGO Physio, we've helped more than 50,000 clients achieve their physical best — from Olympic medallists and world record holders to weekend warriors, busy professionals, and local families.

We proudly support elite sporting organisations including

  • Athletics Australia
  • Triathlon Australia
  • New Zealand High Performance (Athletics & Triathlon)
  • British Triathlon
  • The Gold Coast Marathon

Our mission is simple: to help people complete their rehabilitation and cross their Physio Finish Line.

About The Role

As our Senior Receptionist, you'll take the lead in overseeing the smooth and efficient operation of our front desk and admin functions. You'll be the first point of contact for clients, ensuring they receive attentive, friendly, and professional service every time.

You'll also be supported by our Finance Manager, who holds a hybrid role and actively assists as a Practice Manager, providing guidance, structure, and strategic support to help you and the team thrive.

Your Responsibilities
  • Managing the day-to-day administration of the practice
  • Supervising and supporting the admin team
  • Ensuring efficient reception processes and scheduling
  • Maintaining a clean, welcoming environment
  • Supporting local marketing initiatives
  • Contributing to system improvements and practice development
We're Looking for Someone Who
  • Delivers outstanding customer service and genuinely enjoys making a client's day
  • thrives in a fast-paced environment and handles pressure with grace
  • Has exceptional time management and multitasking skills
  • Communicates clearly and professionally
  • Is adaptable, open to change, and always seeking improvement
  • Works well independently and as part of a team
  • Understands the importance of professionalism and patient confidentiality
Skills & Experience
  • Proven experience in a receptionist or senior admin role (healthcare preferred)
  • Knowledge of Medicare, DVA, HICAPS, and NDIS billing
  • Experience with Cliniko software (highly regarded)
  • HR experience (an advantage)

We offer flexible working arrangements for the right candidate and a supportive, energetic workplace where your contributions will be valued.

Applications close: 5th September 2025

Position Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Administrative
  • Industries: Wellness and Fitness Services

If this sounds like the perfect fit for you, we'd love to hear from you. Apply now and help us continue our mission of helping people cross their Physio Finish Line.


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