Digital Producer

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Max Term

Brisbane, Australia Wide

Digital & eCommerce

Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you'll be doing:

As our Digital Producer, you'll be the digital glue that keeps our web, mobile, and app experiences running smoothly and looking wonderful. You'll;

• Own content publishing across the Virgin Australia website
• Ensure a consistent, polished look and feel that is on brand across every touchpoint
• Manage structure, usability and functionality across web pages – delivering wonderful experiences for our guests
• Work hands-on in AEM using your CMS and HTML capabilities to bring content to life
• Champion accessibility across all digital experiences
• Lead the content stream for projects—from quick campaigns to major, companywide initiatives
• Optimise user journeys by removing friction and elevating engagement - ensuring our guests can find the information they need
• Work closely with our SEO experts to improve findability of content
• Monitor, report on and action user feedback to drive continuous improvement
• Keep our digital playbook up to date with clear documentation
• Use Adobe Target to support our ambitious Test and Learn program

You'll be part of a passionate Digital team, creating experiences our guests love—and making it look effortless.

This is a 12 month maximum term contract role.

You'll be great in this role if you:

• Know your way aroundAdobe Experience Cloud, especially AEM and Target
• Have experience inweb publishing or ecommerce for a mid-to-large corporate or institution
• Can confidently use tools likePhotoshop and Dreamweaver
• Have a solid grasp ofHTML, CSS, and basic coding
• Understand the basics ofA/B and multivariate testing
• Thrive in acollaborative teamand enjoy working with diverse stakeholders
• Love to deliver on impactful projects that improve the experience for guests

What you'll get from us:

We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the Converge digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply? We're ready to hear from you. Apply now.