Technical Service Specialist Ii

1 day ago

Melbourne, Victoria, Australia Buscojobs Full time
ICT Customer Support Officer

Moorabbin, Victoria

Company: Mansys Pty Ltd

Posted: 3 days ago

Job Description

We are Mansys Pty Ltd, recruitment consultants. Our client, Prolim Technologies, based in Moorabbin (VIC), is actively seeking an ICT Support Technician (Customer Support) to join their team on a permanent full-time basis. Prolim Technologies in Australia provides end-to-end Product Lifecycle Management (PLM) and engineering solutions, including CAD/CAM/CAE tools such as SolidEdge, NX, Teamcenter, Simcenter, and IoT platforms. As a Siemens Expert Partner, they offer consulting, implementation, training, customization, and support to enhance innovation, efficiency, and profitability for businesses across ANZ.

The successful candidate will provide support, education, and guidance in deploying and maintaining clients' computer infrastructure, diagnosing and resolving technical problems, and contributing to clients' engineering and product development success.

Main Responsibilities
  1. Respond to inquiries and troubleshoot issues related to PLM, CAM, and CAD software and hardware.
  2. Support clients with Siemens PLM solutions, ensuring timely resolution of user issues.
  3. Determine software and hardware requirements for effective solutions.
  4. Diagnose and resolve system problems and user-reported issues to minimize downtime.
  5. Install, configure, and maintain PLM system infrastructure, including applications like Teamcenter.
  6. Develop and conduct user training sessions and create technical documentation.
  7. Collaborate with users and engineers to resolve complex technical issues.
Qualifications
  • Bachelor's degree in Mechanical Engineering, Information Technology, or a related field.
  • Demonstrated experience supporting PLM, CAD, and related software for a minimum of X years.
Skills Required
  • Expertise in PLM implementation and support, especially with Siemens Teamcenter.
  • Proficiency in CAD software, including Solid Edge, NX, and Rhino.
  • Knowledge of PLM modules such as Requirement Management, Change Management, BOM Management, and MCAD Integration.
  • Technical skills including TCL, VB.NET, HTML.

Salary: $80,000 - $90,000 plus bonus and superannuation.

Only shortlisted candidates will be contacted.

#J-18808-Ljbffr

  • Technical Service Specialist II

    2 weeks ago

    Melbourne, Victoria, Australia AGCO Full time

    Select how often (in days) to receive an alert:Technical Service Specialist IIDate: Aug 8, 2025Location:Sunshine West, VIC, AUWorkplace Type: OnsiteDo you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges at AGCO we are proudto be working...

  • Technical Service Specialist II

    2 weeks ago

    Melbourne, Victoria, Australia AGCO Full time

    Select how often (in days) to receive an alert:Technical Service Specialist IIDate: Aug 8, 2025Location:Sunshine West, VIC, AUWorkplace Type: OnsiteDo you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges at AGCO we are proudto be working...

  • Technical Service Specialist Ii

    2 weeks ago

    Melbourne, Victoria, Australia AGCO Full time

    Select how often (in days) to receive an alert: Technical Service Specialist IIDate: Aug 8, 2025 Location: Sunshine West, VIC, AUWorkplace Type: Onsite Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges at AGCO we are proudto be working...

  • Technical Service Specialist II Only 24h Left

    3 weeks ago

    Melbourne, Victoria, Australia AGCO Full time

    Select how often (in days) to receive an alert:Technical Service Specialist IIDate: Aug 8, 2025Location:Sunshine West, VIC, AUWorkplace Type: OnsiteDo you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges at AGCO we are proudto be working...

  • Technical Infrastructure Specialist

    1 hour ago

    Melbourne, Victoria, Australia beBeeCybersecurity Full time $150,000 - $250,000

    Job Title: Technical Infrastructure SpecialistWe are seeking an experienced technical infrastructure specialist to support and maintain the infrastructure and application layers of our manufacturing environment.This is a critical role that requires strong collaboration with cross-functional teams to design and execute effective IT/OT integrations that align...

  • cra ii

    3 weeks ago

    Melbourne, Victoria, Australia ICON plc Full time

    4 days ago Be among the first 25 applicantsCRA II - Home-based in AustraliaICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.We are currently seeking a...

  • cra ii

    3 weeks ago

    Melbourne, Victoria, Australia ICON plc Full time

    4 days ago Be among the first 25 applicantsCRA II - Home-based in AustraliaICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.We are currently seeking a...

  • Project Director II

    2 weeks ago

    Melbourne, Victoria, Australia Avance Clinical Pty Full time

    Calling all Project Directors Exceptional opportunity for candidates that have excellent clinical trial management experience in a CRO.24th July, 2025We're looking for an experienced clinical trials Project Director II to join us here at Avance Clinical.We're happy for you to work remotely from anywhere in Australia.Who are we?We're Avance Clinical a...

  • Technical Support Services Professional

    2 weeks ago

    Melbourne, Victoria, Australia beBeeSupport Full time $60,000 - $100,000

    Job OverviewA leading travel company is seeking a full-time technical support services professional to join its business systems team in Melbourne.ResponsibilitiesProvide daily customer technical support via email, chat, and phone.Liaise with internal and external customers, GDS partners, and airlines to resolve problems.Onboard customers onto online...

  • Technical Services Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeSupport Full time

    IT Support SpecialistWe are seeking an IT Support Specialist to join our team. This role will be responsible for providing technical support and assistance to clients across various locations.This is an on-call, ad-hoc dispatch role with a varying scope per client. The successful candidate will possess strong technical skills and excellent communication...