Manager Operational Training

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Manager Operational Training, Clerk Grade 9/10, Wollongong HQ – Temporary Part-time Opportunity (Parental Leave)

• Lead a dedicated team in shaping the future of incident management training and resources, guiding NSW SES in building and maintaining its operational capability.
• Work in a fast-paced emergency service agency, supporting communities of NSW.
• This is a temporary part-time opportunity, 3 days per week from May 2025 to Feb 2026 (parental leave backfill)
• Location options: Wollongong or Rhodes

About the opportunity

This is a part-time (3 days per week) job share opportunity. The portfolio will be managed between the two Managers ensuring outcome continuity via clear objectives and mutual support, including a weekly cross-over day.

In this role, as a leader of our Incident Management Training team, your primary role is to oversee incident management training development and delivery. This dynamic position involves coordinating the delivery of training programs, ensuring a solid foundation in incident management training, and engaging in stakeholder management across the agency.

Your wealth of experience will be put to good use as you develop programs that align with national qualifications and industry standards. You'll be an integral part of our broader training and development team, consisting of 12 dedicated staff, primarily located in Wollongong NSW.

Your expertise will be instrumental in managing a team to create and implement training resources, frameworks, pathways, and courses, ensuring that the NSW SES builds and sustains its operational capability in a challenging and dynamic environment.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the NSW community as the lead agency for floods, storms, and tsunamis as specified by the State Emergency Service Act 1989. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.

Each NSW SES Unit is as unique and varied as the community it serves, reflecting the vast mix of risks faced and roles required in the diverse locations and communities across the state. In addition to flood, storm and tsunami, our service provides specialist capabilities that include general land rescue, vertical rescue, road crash rescue, and alpine and remote area search and rescue.

The NSW SES has over 11,000 volunteer members, and a full-time workforce of over 450. There are 262 volunteer Units across the State. They are varied and unique in their capabilities, designed to address specific risks to communities of NSW.

About you

To be successful in this role you will:

• Hold a Certificate IV in Training and Assessment (or equivalent) or higher-level qualification (and/or proven management experience) in Adult Education
• Ability to lead and manage a team effectively, preferably in the context of incident management or training
• Strong background in the development and implementation of training and professional development programs
• Proven experience in stakeholder engagement and management, especially in a diverse and dynamic environment
• Ability to thrive in a high-paced, constantly changing setting, where priorities can shift based on government directives.
• Experience in leading small teams and managing demanding roles across a large portfolio
• An understanding of emergency service operations and/or Incident Management, capabilities is highly desirable

What we can offer you

• Employment with attractive leave entitlements including parental leave, recreation and flex leave and other leave entitlements.
• Attractive salary package (annual equivalent) of up to $156,308.54 (salary range $ 125,693.00 - $ 138,510.00). Total remuneration package includes salary plus employer's 11% contribution to superannuation and annual leave loading.
• Flexible work options working within operational requirements.
• Mental Health & Wellbeing programs and services.
• Operational and leadership training and development opportunities via LinkedIn Learning and other training avenues to build and maintain skills
• Comprehensive immunisation programs including the flu vaccine.
• Opportunities to build invaluable relationships and networks across emergency service agencies, emergency service committees and other Government and community organisations.

How to apply

Your application should include as separate attachments:

• A cover letter (maximum of one page) briefly responding to the essential requirements and your experience for the role;
• An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role.

Want to know more?

If you want to know more about this opportunity, please contact Sonya Oyston via email at sonya.oyston@ses.nsw.gov.au.

The role description is available here.

Talent Pool

A talent pool may be created through this recruitment process. A talent pool is a group of candidates who have undergone an assessment process and have been identified as suitable for this role or similar roles. The Talent Pool remains current for a period of 18 months. Being part of a talent pool means that you may be considered for ongoing or temporary employment for a range of similar roles. This offers exciting opportunities for you to gain a wide range of experiences to build your public service career.

For more information on how to apply for a role in the NSW Public Sector please click here.

Applications close: Sunday, 18 May 2025 at 11:59 pm

The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly.

Seniority level

• Seniority levelAssociate

Employment type

• Employment typePart-time

Job function

• Job functionTraining
• IndustriesPublic Safety

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