Tournament Services Lead

Join to apply for the Tournament Services Lead - Transport role at Tennis Australia

At Tennis Australia, we're creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We're a team of imaginative and passionate people who believe in the power of sport to make a difference.

Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Tournament Services Lead – Transport to join our Tournament Services team to deliver the Australian Open 2026. This is a full-time fixed-term contract from August 2025 to February 2026.

As this is a seasonal role, we require full availability and flexibility across the summer months, December – February. If you're ready to help us serve up real impact, we'd love to hear from you.

We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

The Tournament Services Lead – Transport is responsible for coordinating and managing the Australian Open's entire transport operations for players as well as AO's corporate partners and sponsors.

In this role, you will be responsible for:

• Leading and managing the development and delivery of all Australian Open transport operations, including oversight of all Transport Operations staff.
• Driving recruitment, induction, training, and performance for the Transport Operations team.
• Managing the day-to-day operations during the event, resolving issues in real time, and ensuring all transport services run smoothly across venues.
• Overseeing budgets, systems, and tools, including workforce planning, transport apps, training materials, and the Transport Operations Manual.
• Collaborating with internal teams (Event Ops, Commercial) and external stakeholders (Melbourne Airport, Transport Companies) to deliver a seamless service before, during, and after the event.

To be successful in this role, you will:

• Proven project management skills with strong attention to detail and the ability to perform under pressure in a fast-paced environment.
• High-level understanding of transport requirements at major events is preferred; however, we welcome candidates with broader major event operations experience.
• Excellent interpersonal and communication skills, with the ability to influence, negotiate, and build rapport with diverse teams and stakeholders.
• Technically proficient, with strong computer skills across databases, Microsoft Office, and web-based systems.
• Preparedness to be flexible regarding working hours and arrangements related to work associated with Tennis Australia.

• Career development with a range of formal education and on-the-job training opportunities
• Tickets to the Australian Open
• Monthly health & wellbeing activities with access to CorePlus Pilates
• Onsite gym, tennis facilities & free onsite car parking
• A range of discounts from our sponsorship partners

If you think you're up to the challenge, we'd love to hear from you Please submit your resume and cover letter via our online application system. Note that only applications submitted through our system will be considered. You must hold (or be willing to obtain) a current Police Check and Working with Children Check.

If you need assistance or adjustments to fully participate in the application process, please contact recruit@Tennis.com.au.

Applications close Friday 15th of August, but we will review applications as they are received, so the role may close sooner if we find the right candidate.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child safety.

We believe playing makes life better and are always looking for talented people to join our team to help us create a playful world through tennis.

Even if we are not currently advertising the position you're looking for, you can keep up-to-date by creating a profile and registering for job alerts, or following Tennis Australia on LinkedIn.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other

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