Protect Senior Case Manager

Join to apply for the Protect Senior Case Manager role at Aware Super

2 days ago Be among the first 25 applicants

Join to apply for the Protect Senior Case Manager role at Aware Super

Direct message the job poster from Aware Super

Your SUPER career starts here

As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.

Sound good? Learn more about us and what we do at

Your New Role

As a Senior Case Manager you will provide expertise, support and knowledge to the Protect team and members who are supported by the Protect team and acting as the trustee delegate for approval of claim decisions and claim payments.

In this role you will also be involved with managing and administering a portfolio of complex and general cases such as escalated or disputed Total Permanent Disability (TPD) and Income Protection (IP) insurance claims, Death (D) and Terminal Illness (TI) claims with or without insurance cover.

How do you exceed our expectations?

• The idea of being part of our growth is exciting and you want to play a pivotal role in making super simple.
• Minimum 3 years insurance claims experience, and strong prior experience within a Trustee role (required);
• Detailed expertise knowledge of the claims and underwriting process & applicable insurance policies including legacy insurers;
• Strong knowledge in resolution of disputed claims;
• Strong knowledge of regulatory and legislative requirements for claim and insurance related matters;
• Demonstrated ability to deliver a high level of customer service and take ownership of outcomes;
• Demonstrated ability to work autonomously and as part of a team, co-operating and collaborating with colleagues to meet overall business objectives; and
• You are balanced in accepting risk in any decision you face. You are curious to understand risk context and choose to speak up as we simplify, learn and grow.

Employee Experience

We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life.

Why you'll love working at Aware Super :

Have a super impact : You'll think big and care deeply to help more Australians live their best lives in retirement.Be part of something super unique : You'll work to reshape super and retirement. We'll invest in your growth and give you the opportunity to work on career-defining projects.Work with super humans : You'll work hard and innovate, but also have some fun along the way.Feel super cared for : We'll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.

The Aware Super difference

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Internship

Job function

Job function

Finance

Industries

Claims Adjusting, Actuarial Services and Financial Services

Referrals increase your chances of interviewing at Aware Super by 2x

Sign in to set job alerts for "Senior Case Manager" roles.

NSW Senior Case Manager & National RTW Coordinator

Executive Assistant to Country Manager - Australia

Rockdale, New South Wales, Australia 2 weeks ago

Caringbah, New South Wales, Australia 3 days ago

Harris Park, New South Wales, Australia 1 week ago

Parramatta, New South Wales, Australia 2 weeks ago

Parramatta, New South Wales, Australia 2 weeks ago

Executive Assistant to the Global Chief Marketing Officer- 12 Month Maternity Leave Cover

Surry Hills, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 days ago

Surry Hills, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 2 weeks ago

Executive Assistant to Chief Data and Analytics Officer

Sydney, New South Wales, Australia 2 weeks ago

Liverpool, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 2 weeks ago

Campbelltown, New South Wales, Australia 2 days ago

Direct Services Counsellor / Project Officer # S

Auburn, New South Wales, Australia 21 hours ago

Sydney, New South Wales, Australia 6 days ago

Executive Assistant - Strategy & Corporate Affairs

Executive Assistant - Allied Health and Community Services & Financial Services

St Leonards, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 1 day ago

Parramatta, New South Wales, Australia 1 week ago

Liverpool, New South Wales, Australia 2 days ago

Belmore, New South Wales, Australia 1 week ago

Darlington, New South Wales, Australia 3 days ago

Millers Point, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 5 days ago

Darlinghurst, New South Wales, Australia 2 weeks ago

Wellbeing, Social, and Emotional Counselor

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia A$103,000.00-A$111, days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

#J-18808-Ljbffr

---