Administration Team Leader

4 weeks ago


Brisbane, Queensland, Australia Healthscope Full time

Peninsula Private Hospital is seeking a highly motivated and experienced Administration Team Leader to join & deliver exceptional customer service ensuring effective administration practices across the hospital.The position is responsible for management and leadership of consulting rooms and for the operation of organisational objectives, policies and procedures with the aim of meeting agreed standards in patient care, human resources and budgetary management.

As the Administration Team Leader your responsibilities will include:

  • The day to day running of the consulting rooms
  • The provision of accurate and timely financial, activity and consulting rooms data
  • Development of organisational systems to maximise productivity in the consulting rooms
  • The organisational review and personnel management function for the consulting rooms team as per Healthscope Policy
  • Continuous review of the operating environment including HIC opportunities, as per guidelines
  • Development of the staff to ensure a client service culture, in partnership with visiting medical staff
  • Understanding of appropriate IT policies, as per Healthscope Policy
  • Assume Administration Manager duties when they are on leave

About Us

With 70 inpatients Surgical, Medical and Rehabilitation beds, a rehabilitation gym and 3 operating theatres, and major redevelopment underway for an additional theatre complex, day surgery unit and high dependency unit, located on the idyllic Redcliffe Peninsula our facility averages 760 admissions per month.

Peninsula Private Hospital has been providing care to our local community for over 44 years and continually embraces the highest quality of holistic patient care.

Peninsula Private Hospital is supported by a state executive team, our corporate services team and the Healthscope network.

  • 3+ years' experience working within private health care with managerial responsibilities of a team.
  • Established planning and organisational skills; ability to implement process improvement
  • Knowledge of patient administration & admission systems
  • Knowledge of health fund / DVA / third party / workers compensation contracts
  • Efficient and effective rostering skills.
  • High level IT and Computer skills
  • Advanced use of MS Office Suite
  • Well-developed problem solving and conflict resolution skills
  • Self-directed and motivated with the ability to effectively plan and prioritise
  • Previous experience with WebPAS
  • Experience in managing/undertaking switchboard functions
  • Well-developed professional communication skills (written and spoken)

Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 39 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

  • Flexibility to work across one or multiple hospitals across our network.
  • Discounted health insurance
  • Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

Come and be the difference in our patient's lives.

To ApplyPlease click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to su.koh@healthscope.com.au

More InformationOur commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.

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