Dental Receptionist

7 days ago

City of Frankston, Australia Smile Solutions Melbourne Full time

Encompasses seven bespoke practices across the suburbs of Melbourne. Now with over 40 dental suites equipped with the latest technology, Core Dental offers boutique dentistry of the highest quality. Visiting specialists lend extra support and there is a strong mentorship program across the group. Our clinicians are encouraged to perform the full scope of dentistry, including substantial Invisalign and CEREC treatments, and are comprehensively supported through internal CPD education.

All members of our team are handpicked for their caring attitude, competence and commitment to professional development. They practice in a warm, welcoming environment surrounded by a large group of likeminded peers. This professional support network is underwritten by a shared philosophy, centered around respect for the comfort of our patients.

We are seeking an experienced Dental Receptionist with a minimum of 2 years of experience. The ideal candidate is passionate about oral health and dedicated to helping patients understand the value of maintaining a healthy, beautiful, and long-lasting smile.

Job Description

Our amazing team of clinicians is looking for a dynamic individual who can support them and be their best advocate. The Dental Receptionist will be the backbone of the clinic, managing the appointment book, payment plans, clinic flow, and creating a positive and fun atmosphere.

Key Responsibilities:

  • Serve as the primary point of contact for patients regarding appointments, payment plans, and clinic operations.
  • General data entry and mailing tasks.
  • Foster a welcoming and supportive environment for both patients and staff.
  • Take initiative and be proactive in managing daily tasks and challenges.
  • Lead by example, demonstrating excellent communication skills and a solutions-oriented approach.
  • Handle conflict resolution and confrontation professionally and effectively (though rarely necessary).

The upside of working at Core Dental:

  • 60% discount on dental treatments for staff and their children.
  • 20% discount on dental treatments for partners, spouses, family, and friends.
  • Quarterly staff events and social activities.
  • Seasonal AFL ticket offers at both the MCG and Marvel.
  • A beautiful environment that's nurturing and supportive.
Desired Skills and Experience

The chosen candidate will demonstrate the following skills and attributes:

  • A high level of initiative and motivation.
  • Previous experience in the dental industry.
  • A drive to learn and flourish.
  • Well presented, with a warm, mature nature.
  • Strong written and verbal communication skills.
  • Proficiency in dental practice management software (Experience with Dental4Windows (D4W) is highly desirable but not essential).

Remuneration is negotiable and is based on experience within the industry. If you would like to be considered for this opportunity, please submit your CV and cover letter below.

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