Customer Service Agent

3 weeks ago

Melbourne, Victoria, Australia Karmo Full time

Karmo Gladstone Park, Victoria, Australia

Customer Service Agent

Karmo Gladstone Park, Victoria, Australia

2 weeks ago Be among the first 25 applicants

Ready to steer your career in a new direction? We're on the lookout for a Customer Service Agent who can blend great service with savvy sales to guide customers into the future of car subscriptions.

This isn't your typical admin gig... it's part sales, part support, and 100% about delivering awesome experiences. You'll be the go-to expert helping customers pick the perfect subscription package, keeping them happy, and ensuring every vehicle is running smoothly and looking sharp, all while boosting your earnings through commission on every successful match

What You'll Be Doing

  • Assist customers with subscription enquiries and guiding them to the most suitable option
  • Deliver exceptional customer service and maintain high retention rates
  • Meet monthly targets for new vehicle subscriptions
  • Complete and manage all subscription-related documentation with strong attention to detail
  • Coordinate servicing and vehicle detailing for returned vehicles
  • Monitor active subscriptions and resolving any customer issues or concerns
  • Support national teams with onboarding, customer care, and platform guidance
  • Participate in end-of-month reviews and ongoing process improvements
  • Work collaboratively across departments to ensure operational efficiency and customer satisfaction

Experience & Qualifications
  • Experience in a customer service role within a customer-first environment
  • A valid Australian Driver's Licence
  • Strong interpersonal and relationship management skills
  • Excellent verbal and written communication skills
  • Highly organised with a detail-oriented mindset
  • Proficiency in CRM platforms and general business technologies
  • Ability to work well in a team and independently

What's In It For You?
  • Earn a generous annual salary + Superannuation + Monthly Incentives
  • Vehicle Subscription Discount
  • Paid Parental Leave
  • Be part of a growing, forward-thinking business in the automotive space
  • Work alongside a supportive and high-performing team
  • Drive real impact through meaningful client relationships and strategic sales initiatives
  • Competitive salary and performance incentives

About The Company

Karmo is Australia's largest car subscription provider, leading a fast-growing movement toward flexible, affordable, and convenient vehicle access. Our innovative model lets customers regularly swap cars to suit their changing needs—offering a smarter alternative to traditional car ownership. At Karmo, we're more than a business—we're a team of forward-thinking individuals shaping the future of mobility. We foster a collaborative, inclusive work culture where ideas are valued, growth is supported, and innovation thrives.

How To Apply

If this role sounds like you, please click on the apply button & follow the prompts. We will get in touch if you are shortlisted for this opportunity.

*You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria. All shortlisted applicants will be required to undertake a pre-employment check including police and medical check*Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionCustomer Service and Sales
  • IndustriesRetail

Referrals increase your chances of interviewing at Karmo by 2x

Sign in to set job alerts for "Customer Service Representative" roles.

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Customer Call Centre Operator - Work from home after training

Melbourne, Victoria, Australia 5 days ago

Behind the Meter - Customer Experience Specialist

Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 4 days ago

Melbourne, Victoria, Australia A$37.13-A$37.13 5 days ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia A$37.13-A$37.13 1 week ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 3 months ago

Southbank, Victoria, Australia A$55,000.00-A$70,000.00 6 days ago

South Melbourne, Victoria, Australia A$65,000.00-A$70,000.00 4 weeks ago

Melbourne, Victoria, Australia 5 hours ago

Essendon, Victoria, Australia 4 weeks ago

Clifton Hill, Victoria, Australia 1 week ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Customer Service Agent

    13 hours ago

    Melbourne, Victoria, Australia Global-E Online Ltd. Full time

    We're looking for a Customer Service Agent to join our vibrant support center, where every day brings new challenges and exciting opportunities to grow.At our rapidly expanding international company, we're passionate about delivering outstanding service and we do it all in English.That means all customer interactions and internal communications are 100% in...

  • Customer Service Agent

    3 weeks ago

    Melbourne, Victoria, Australia Global-e Online Ltd. Full time

    We're looking for a Customer Service Agent to join our vibrant support center, where every day brings new challenges and exciting opportunities to grow.At our rapidly expanding international company, we're passionate about delivering outstanding service and we do it all in English.That means all customer interactions and internal communications are 100% in...

  • Customer Service Agent

    3 weeks ago

    Melbourne, Victoria, Australia Global-e Online Ltd. Full time

    We're looking for a Customer Service Agent to join our vibrant support center, where every day brings new challenges and exciting opportunities to grow.At our rapidly expanding international company, we're passionate about delivering outstanding service and we do it all in English.That means all customer interactions and internal communications are 100% in...

  • Customer Service Agent

    3 weeks ago

    Melbourne, Victoria, Australia Probe CX Full time

    At Probe CX, expect to think differently, challenge the norm and find your purpose.Join our team as a Customer Service Agent, where your empathy and communication skills will be highly valued. We are seeking individuals who can quickly build rapport, effectively address customer needs, and provide accurate, timely information. A key aspect of this role...

  • Customer Service Agent

    3 weeks ago

    Melbourne, Victoria, Australia Probe Group Full time

    Time left to apply End Date: August 22, 2025 (13 days left to apply)Job requisition id JR12328At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and...

  • Airport Services Agent

    2 weeks ago

    Melbourne, Victoria, Australia Qatar Airways Full time

    Airport Services Agent - Melbourne, AustraliaJoin to apply for the Airport Services Agent - Melbourne, Australia role at Qatar AirwaysAirport Services Agent - Melbourne, AustraliaJoin to apply for the Airport Services Agent - Melbourne, Australia role at Qatar AirwaysJob titleAirport Services Agent - Melbourne, AustraliaRef #223236LocationAustralia -...

  • Airport Services Agent

    2 weeks ago

    Melbourne, Victoria, Australia Qatar Airways Full time

    Airport Services Agent - Melbourne, AustraliaJoin to apply for the Airport Services Agent - Melbourne, Australia role at Qatar AirwaysAirport Services Agent - Melbourne, AustraliaJoin to apply for the Airport Services Agent - Melbourne, Australia role at Qatar AirwaysJob titleAirport Services Agent - Melbourne, AustraliaRef #223236LocationAustralia -...

  • Airport Services Agent

    18 hours ago

    Melbourne, Victoria, Australia Qatar Airways Full time

    Airport Services Agent - Melbourne, AustraliaJoin to apply for the Airport Services Agent - Melbourne, Australia role at Qatar AirwaysAirport Services Agent - Melbourne, AustraliaJoin to apply for the Airport Services Agent - Melbourne, Australia role at Qatar AirwaysJob titleAirport Services Agent - Melbourne, AustraliaRef #223236LocationAustralia -...

  • Customer Service, Ramp, And Cargo Agent

    13 hours ago

    Melbourne, Victoria, Australia Pacific Coastal Airlines Ltd. Full time

    Customer Service, Ramp, and Cargo Agent (Victoria)Victoria International Airport, Sidney, British Columbia, CanadaJob DescriptionPosted Tuesday, August 12, 2025 at 10:00 AMJoin our teamPacific Coastal Airlines is looking for a permanent part-time (20-32hours per week)Customer Service, Ramp, and Cargo Agentbased in Victoria.We are seeking a candidate who is...

  • Passenger Services Agent

    2 days ago

    Melbourne, Victoria, Australia Buscojobs Full time

    The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional, and safe passenger service functions, including check-ins and/or lead gate agent duties, while ensuring all regulatory requirements are met. The role also involves the efficient, safe, and accurate adherence to client requirements during...