Field Service Technician

3 weeks ago

City Of Cockburn, Australia Metso Full time

Metso Henderson, Western Australia, Australia

Overview

Field Service Technician – Automation role at Metso. Metso is seeking a motivated Service Technician to join our high achieving Service team specialising in Mineral Processing Analytical Equipment Inspections, Maintenance and Repairs.

This role involves performing and coordinating service activities relating to our equipment including Metso Analyzer Installed Base, Particle Size Analysers (PSI) and Elemental Analysers (Courier) related spares, and wears, and providing customers with technical services support in conjunction with our sales team. Other key responsibilities will include:

Responsibilities
  • Provide hands-on service work on Metso Mineral Processing Analytical Equipment in the field at various customer sites.
  • Provide technical liaison services between customers, product divisions and sales personnel.
  • Perform technical evaluations and analyse equipment and machine component failures.
  • Supervise and oversee projects on customer sites.
  • Complete field machine inspections per global and customer procedures.
  • Escalate questions and analysis to Technical Support and Engineering.
  • Prepare post site visit reports, time sheets and expenses after site visits.
  • Support warranty process and Root Cause Analysis (RCA) where applicable.
Qualifications
  • An Electrical/ Instrumentation/ Engineering qualification.
  • Programmable Logic Controller & Distributed Control Systems experience advantageous.
  • High-level fault-finding aptitude.
  • Intermediate computer literacy in MS Office – Word and Excel.
  • Must have current motor vehicle license.
  • Must be physically fit and able to pass random medical and drug tests.
  • Excellent communication and interpersonal skills.
  • Ability to read and interpret electrical, pneumatic, hydraulic, and mechanical schematics.
  • Ability to work away from home, for extended periods and extended hours, on weekends or as required.
  • Clearly understand and competency in Risk management and safety rule compliance.
  • Full OEM training on Metso Analytical Equipment provided.

Note: The role involves extensive ad hoc site travel. Only candidates with willingness and ability to travel should apply.

Equal Opportunity Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, veteran status or disability status.

Details
  • Employment type: Full-time
  • Job function: Sales, Other, and Customer Service
  • Industries: Automation Machinery Manufacturing, Industrial Machinery Manufacturing, and Machinery Manufacturing
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