Technical Officer – Emergency Systems

• Join a world-class rescue service and contribute to saving lives on the NSW waterways
  • Collaborate closely with the Emergency Systems Manager on developing and implementing critical communication systems.
  • Benefit from a permanent full-time position with opportunities for professional development.
  • Attractive remuneration package plus access to a not-for-profit salary sacrifice scheme.
  About Marine Rescue NSW

Marine Rescue NSW (MRNSW) operates under the State Emergency and Rescue Management Act, with a vision of being a world-class volunteer rescue service. Our mission is to prevent injury and death on NSW waterways by providing marine search and rescue response, monitoring and responding to marine radio traffic and delivering safety education programs.

Equipped with a contemporary fleet of rescue vessels and backed by state-of-the-art technology and training, MRNSW stands as an industry leader in the southern hemisphere. With more than 3,500 active volunteer members across 46 geographic units, MRNSW is deeply embedded in local communities along the NSW coast and priority inland waterways.

Our staff team supports the Board of Directors, members, and units across operations & capability and corporate services, fostering a supportive and safe working environment for all.

For more information, visit our website: https://www.marinerescuensw.co...

Marine Rescue NSW is looking for a full-time Technical Officer - Emergency Systems based in Cronulla, NSW.

This is a pivotal role supporting the Manager of Emergency Systems in developing, implementing, and maintaining state-wide radio communications and emergency services management systems. Working closely with the IT team and broader operations, you will help integrate mission-critical systems and support volunteer members across NSW.

More specifically, your responsibilities include but are not limited to:

• Supporting the maintenance and expansion of the MRNSW VHF marine radio network and associated systems
• Coordinating and administering competitive procurement for suppliers and services
• Managing a virtualised computing environment supporting digital communications infrastructure
• Assisting in budget monitoring for radio and IT infrastructure projects
• Reviewing and maintaining Standard Operating Procedures related to communications and IT
• Collaborating with vendors and supporting contract management for key service providers
• Visiting sites across NSW to support volunteer units and troubleshoot systems in person

To qualify, you will bring hands-on experience with radio communications and IP network systems, alongside a project management style approach to coordinating technical work. Proven capability in systems administration and managing virtualised environments, particularly VMware, is highly desirable, as is the ability to oversee vendor relationships and competing priorities in a dynamic environment.

This role is ideally suited for individuals from a radio or communications background, with a solid understanding of contemporary data networks and their integration with radio systems.

Additionally, the following skills and background will be highly valued:

• Familiarity with VHF/UHF radio systems
• Practical experience in the maritime or emergency services sector
• Understanding of the radio and telecommunications regulatory environment in Australia
• Experience maintaining virtualisation environments (e.g., VMware)
• IP network knowledge including NBN, MPLS, LTE and microwave systems

As our ideal candidate, you will be:

• A collaborative communicator who brings empathy, patience, and clarity in supporting volunteers
• Able to adapt your approach to suit different stakeholders, from highly technical professionals to novice users
• Calm under pressure and capable of solving complex, multifaceted issues
• Naturally curious, willing to explore and learn emerging technologies
• Professional, accountable and committed to contributing to a positive team culture

This is a unique opportunity for someone ready to support critical infrastructure that protects lives while continuing to grow their career across technical domains.

Marine Rescue NSW is made up of personnel who are motivated to give their time, energy and service to their communities. The importance of the role sees a competitive salary plus super (negotiable based on skills and experience), and a host of great benefits including:

• A not-for-profit salary sacrifice package of up to $16,600 to maximise your take-home pay
• Learning opportunities to further your professional development
• A vibrant social culture enriched by occasional team events, enhancing morale and teamwork
• Access to a company vehicle and paid travel expenses, facilitating your operational duties
• Flexible work arrangements and a strong team environment
• Clear pathways for career progression, including opportunities to advance into managerial roles within the organisation

In addition, you will enjoy coming to work in arguably one of the best office locations in all of Sydney - with waterside views, ample free parking and only a short distance to the Cronulla Train Station.

Join our dedicated team and work in an environment that is both challenging and rewarding, with opportunities for personal and professional growth.

This is a fantastic opportunity for the right person to step into a pivotal position with an important emergency service organisation - APPLY NOW