Reservations Specialists
4 days ago
Add expected salary to your profile for insights
Join a World-Class Luxury Travel Brand based in Newcastle CBD and Unlock Your Sales Potential
Are you a sales-driven individual passionate about travel, creating memorable experiences and providing an exceptional customer journey from start to finish? If you thrive in a fast-paced, sales-driven environment and have a love for luxury travel, this is the perfect opportunity for you
As a Reservations Specialist at Scenic, you'll join an iconic brand with a global reach, representing the premium offerings of our award-winning travel products. This role is designed for driven individuals who are eager to meet and exceed targets while delivering 6-star service to our clients.
You'll be responsible for selling and servicing exclusive journeys across a specialised area, including river, ocean, and land products, to both travel agents and guests. Your mission is to turn enquiries into bookings, providing personalised recommendations that excite and engage our customers. This is a sales and service focused position that demands a passion for building relationships, providing solutions, and converting leads into satisfied guests.
You'll manage inbound and outbound calls and email enquiries, ensuring every interaction is an opportunity to highlight our premium offerings, creating wonder for our guests.
The Reservations Centre operates Monday to Friday from 7:30am to 6:15pm, and Saturdays from 9am to 1pm. We are seeking candidates for a 38-hour workweek, including one Saturday shift per 4-week roster rotation.
Key Responsibilities:
- Drive sales by managing inbound and outbound calls with a focus on booking passengers for our luxury cruise and land journeys.
- Proactively upsell and cross-sell cruise and land journeys, creating bespoke experiences and providing in-depth knowledge of our itineraries.
- Servicing reservations and ensuring all guest details and preferences are captured to a high standard, providing a personalised and seamless service.
- Collaborate with different departments to guarantee that every guest's experience is exceptional from the moment of booking.
- Maintain up-to-date knowledge of Scenic Group product portfolio, promotions, and policies to maximise every sales opportunity.
About You:
- You have a genuine passion for travel
- You have proven experience in sales or customer service (travel industry experience is a plus).
- You are a people person who loves connecting with customers.
- You have a curious mindset and are solutions focused, who asks the right questions to understand guest preferences and tailor your recommendations to their needs.
- You have a keen eye for detail, and you're committed to delivering excellence with every interaction.
- You're driven by targets and motivated by achieving sales goals, with a proven ability to meet or exceed KPIs.
Why Scenic?
- Be part of a passionate, dynamic and like-minded team dedicated to creating unforgettable travel experiences for our guests.
- Enjoy the potential to earn attractive incentive bonuses from dollar zero, rewarding your sales efforts and commitment.
- Access exclusive travel rates and earn opportunities to experience our luxury product.
- Enjoy a beautiful office environment in the heart of Newcastle CBD.
- Access diverse career growth and professional development opportunities.
- Work for a globally recognised brand that values sustainability and embraces the "Cherish the Planet" ethos.
How to Apply:
Submit your CV and a cover letter that highlights why you're the perfect fit for this exciting opportunity. We look forward to hearing from you
#J-18808-Ljbffr-
Travel Experience Specialist
4 days ago
Newcastle West, Limerick, Australia Specsolutions Full timeAbout SpecsolutionsWe're a World-Class Luxury Travel Brand passionate about creating unforgettable experiences for our guests.Our team is dedicated to delivering 6-star service and exceeding expectations in everything we do.As a Reservations Specialist, you'll be part of a dynamic team that represents the premium offerings of our award-winning travel...
-
Luxury Sales Representative
4 days ago
Newcastle West, Limerick, Australia Specsolutions Full timeCompany Overview:We're a globally recognised brand that values sustainability and embraces the 'Cherish the Planet' ethos.Our office environment is located in the heart of Newcastle CBD, offering a beautiful space for our team to thrive.Job Description:As a Reservations Specialist, you'll be responsible for selling and servicing exclusive journeys across a...
-
Senior Operations Specialist
7 days ago
Newcastle West, Limerick, Australia Nova Systems Pty Full timeAbout the role:As our Senior Operations Specialist, you will support the development and integration of highly complex warfighter capabilities. You will work alongside like-minded professionals, contributing your expertise in operations analysis, synthetic training development, as well as Air and/or Ground-based operations.This opportunity is perfect for...
-
Practice Lead
4 days ago
Newcastle West, Limerick, Australia Lifestyle Solutions Full timePermanent Part timeCameron Park NSWSCHADS Level 3 PayAbout the role:As the Practice Leader, you will work under the supervision of the Service Specialist, supervising a team of support professionals that deliver client quality of life outcomes. This position facilitates high-quality support through observation, modelling, coaching, and fostering teamwork...
-
Travel Reservations Consultant
1 week ago
Newcastle, Australia Travelsphere Talent Full time**Travelsphere Talent** is recruiting on behalf of their Luxury Travel Client as they are experiencing massive growth and building a new reservations team to work with their existing teams making luxury travel bookings on their product. This is a unique opportunity to build or commence your career in travel representing an Award Winning Brand! **ON...
-
Remote Travel Specialist
2 weeks ago
Newcastle, Australia Discover You Travel Full timeAre you passionate about helping others? We have an exciting opportunity for you to become a Remote Travel Specialist. This role allows you to combine your love for helping people with the freedom of working remotely. As a Remote Travel Specialist, you'll be part of the thriving tourism industry. You'll have the chance to: - Plan and customize travel...
-
Risk Management Specialist
3 days ago
Newcastle, New South Wales, Australia Monash University Full timeJob DescriptionAs a Risk Management Specialist at Suncorp, you will be responsible for managing a diverse portfolio of professional and financial risks claims in accordance with policies and procedures. Your primary goal will be to achieve the most cost-effective and timely outcomes.Key Responsibilities:- Manage a portfolio of professional and financial risk...
-
Security Specialist
2 weeks ago
Newcastle, Australia Jacobs Full timeStable, established and well respected leading organisation in Defence - Great potential for career growth and development - NV1 security clearance and Australian citizenship required **Tell me about this role**: *** We are currently looking for a security cleared (NV1) Security Specialist to join our team on a permanent basis. No two days are the same in...
-
Governance Specialist
2 weeks ago
West Leederville, Australia WA Local Government Association Full time6 weeks’ annual leave (30 days) - Opportunity to be part of a small, collaborative team - Provide advice to enhance legislative compliance, good governance standards and practices for member Local Governments **Governance Specialist** **Total Package $132,393.04 per annum (inclusive of super guarantee)** Here is an exciting opportunity to join the...
-
Housekeeping Professional
5 days ago
Newcastle, New South Wales, Australia TroyMaryvilleSt. JacobMarine Chamber of Commerce Full timeJob Overview:We are seeking a skilled Housekeeping Professional to join our team. As an Evening Cleaning Specialist, you will be responsible for maintaining the cleanliness and sanitation of patient rooms and other hospital areas.About the Role:This is a full-time position working evenings, with a salary range of $15.00-$24.00 hourly. The successful...
-
Hotel Duty Manager
2 weeks ago
Newcastle, Australia DKP Recruitment Full timeFront Office Duty Manager Position Available Location: Newcastle/Maitland/Hunter Regional NSW AUSTRALIA We are looking for a very strong Front Office Duty Manager who possesses a vibrant switched on personality to work in an upmarket boutique hotel. Do you take pride in presentation? Do you have experience working in a 5 Star Hotel? If so, we want to hear...
-
Evening Cleaning Specialist
5 days ago
Newcastle, New South Wales, Australia TroyMaryvilleSt. JacobMarine Chamber of Commerce Full timeJob Summary:We are looking for a reliable and detail-oriented Hospital Cleaner - Evenings to join our team. In this role, you will be responsible for maintaining the cleanliness and organization of patient rooms and other hospital areas.About the Position:This is a full-time position working evenings, with a salary range of $15.00-$24.00 hourly. The...
-
HR and Office Support Specialist
1 day ago
Newcastle, New South Wales, Australia Independent Reserve Full timeIndependent Reserve is seeking an exceptional individual to fill the role of HR and Office Administrator. This position will play a vital part in supporting the company's growth by providing administrative assistance to the HR team, ensuring smooth day-to-day operations, and contributing to a positive workplace environment.About the RoleThe successful...
-
Logistics Specialists
1 week ago
Newcastle, Australia Jacobs Full timeUncapped training and development - NV1 clearance required - Make your contribution on a major Defence project **Tell me about this role**: *** We are currently looking for a NV1 Logistics Officers in multiple locations to join our team on a permanent basis. This varied role is essential to the success of the business. A strong Defence background is...
-
Functional Support Specialist
1 week ago
Lane Cove West, Australia School Bytes Full time**Who are we?** School Bytes supports schools via the development and provision of administration and finance software that is focussed on the needs and requirements of NSW schools. Our product provides schools with the tools they need to operate smoothly and efficiently and our ongoing support ensures they are provided with the highest level of customer...
-
Project Support Officer
2 weeks ago
Newcastle, Australia Amentum Full timePivotal business enabling role. - Grow your career in a collaborative, supportive and inclusive team environment. - Australian citizenship and NV1 security clearance required. **Tell me about this role**: **We are currently looking for Project Support Officer to join our team on a permanent basis. This role provides vital support to a number of projects. We...
-
Customer Success Specialist
1 week ago
Lane Cove West, Australia School Bytes Full timeWho are we? School Bytes supports schools via the development and provision of administration and finance software that is focussed on the needs and requirements of NSW schools. Our product provides schools with the tools they need to operate smoothly and efficiently and our ongoing support ensures they are provided with the highest level of customer...
-
General Practitioner
4 weeks ago
Newcastle, New South Wales, Australia Doctors&Co Full timeShell Harbour (DPA/MM1)NSWPermanent / LOCUM70% -75% minimum income guaranteeAre you a GP with General Registration or Specialist Registration, looking for an exciting opportunity to take your career to the next level?Join Shell Harbour Doctors where we offer endless growth on personal, professional, social, and financial levels. We are a young and vibrant...
-
Functional Support Specialist
2 weeks ago
Lane Cove West, Australia School Bytes Full timePermanent full time role - An innovative Sydney based company supporting NSW schools - Use your strong customer focus, to deliver a gold standard level of service to our clients - Enjoy flexible working arrangements - Great team, supportive culture, brand new office School Bytes supports schools via the development and provision of administration and...
-
Head of Media and Customer Experience
1 week ago
Inner West, Australia Stopgap Limited Full time**Head of Media and Customer Experience - Travel**: - Location: - Sydney CBD- Job Type: - Permanent- Salary: - Contact: - Larisa Todd- Call: - Larisa- Reference: - 522880This is an exciting opportunity to work for a prestigious Travel company to support their brands across Media and CX initiatives. We are looking for a data and digital specialist who is...
-
Media and Communications Advisor
1 week ago
West Leederville, Australia WA Local Government Association Full time6 weeks’ annual leave (30 days). - Provide strategic media and communications support and advice across the business. - Opportunity to develop and implement innovative traditional and digital communication strategies. **Media and Communications Advisor** **Full-Time** **Total Package $102,760.32 per annum (inclusive of super guarantee)** WALGA (WA...
-
Registered Nurse
5 days ago
Newcastle, New South Wales, Australia Avature Full timeRegistered Nurse | Part time available | Regis Elermore Vale NSWJoin our passionate country-wide team of caring professionals dedicated to making a meaningful impact on the lives of older Australians. We're one of the biggest providers, leading the way, showing personalized and respectful care for over 9,000 residents and clients across private and...
-
15h Left) Communications
3 days ago
Newcastle, New South Wales, Australia University of New South Wales Full timeCommunications & Events Coordinator - UNSW ScienceApply now Job no: 531132Work type: Full TimeLocation: Sydney, NSWCategories: Marketing / Communications, Hospitality & EventsEvents & Communications Coordinator – UNSW Science- Employment Type: Full Time (35 hours per week)- Duration: Continuing- Remuneration: Level 6/7 $100,354 - $119,132 (depending on...
-
IT Support Officer
4 days ago
City of West Torrens, Australia Adelaide PHN Full timeJob Category: Information & Communication TechnologyAbout UsAdelaide Primary Health Network (Adelaide PHN) is an independent, not for profit, primary health care organisation based in Adelaide. We aim to improve the health and wellbeing of the Adelaide community by coordinating and integrating health and community services and by working in partnership to...