Risk and Insurance Officer

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community's vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Audit, Safety and Risk team sits within the Governance and Risk Directorate and is responsible for providing a wide range of internal services to the organisation focused on risk, insurance, audit and work health and safety.

The recipients of the 2022 Safework NSW – Work Health and Safety Excellence Showcase award for Champions in Large Business (Government) category, the team are concentrating on driving a collaborative approach to educating staff on safety matters that impact their day to day life. In addition, we are also ensuring Council's internal audit plan targets our high risks areas and complies with relevant laws, standards and legislation, and making improvements across our claims process.

In contributing to the overarching vision, the Risk and Insurance Officer administer Council's insurance portfolio, dealing with all aspects of insurance claims management, policy renewal and liaison with customers and insurance providers. The role provides support in the development and implementation of an integrated Enterprise Risk Management Framework to enable Council to achieve its goals and objectives. As well as assist the effective implementation and ongoing support of Council's Business Continuity Plan to effectively manage potential and actual business interruptions.

The successful applicant will require:

• Relevant Certificate III or IV in Business Administration and/or relevant experience.
• Knowledge of and ability to interpret legislation and relevant standards applicable to Councils in the area of risk management activities.
• Demonstrated experience in managing a complex insurance portfolio.
• Demonstrated excellent written and verbal communication skills.
• Ability to prioritise, plan and organise work to meet requirements and objectives of the position.
• Proficiency with MS Office suite of applications.
• Demonstrated ability to provide excellent customer service.
• Class C drivers licence.

Download the position description here for more information.

About this role:

• Permanent, full-time position
• 70 hour fortnight
• Access to Council's 9 day fortnight Accrued Day Off (ADO) arrangement
• Located at Council's Merrylands office, with occasional travel required across Council worksites, and may be required to work across any of Council's work locations

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 9 of the Cumberland Salary Structure with a salary range of $1,460.14 to $1,679.17 per week, plus 11.5% superannuation
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council's Health Monitoring Procedure, as required
• Provide evidence of your vaccination status as part of the employment screening process, in accordance with Council's COVID-19 Vaccination Procedure.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave,15 dayspersonal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process.

Closing date: 11:59pm, Wednesday, 11 June 2025

HOW TO APPLY

To submit your application for this position, please complete the questionnaire. You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.

Digits only or add + for international numbers

• Street *
• Street Cont.
• City, Town or Suburb *
• Postcode or Zipcode *
• Country *
• State, Region or Province *

Questions

• What is your preferred method of communication (eg. phone or email)?
  Please note that due to the high volume of recruitment received, only candidates shortlisted for interview will be contacted via their preferred method. All other applicants will receive written confirmation of the status of their application. *

Are you currently eligible to work within Australia? *

• Yes
• No

Do you have a current NSW Class C Drivers Licence? *

• Yes
• No
• Please outline your qualifications and or experience relevant to this role. *
• Please outline your experience with the insurance claims process. *
• Please outline your experience with conducting risk reviews within your current or previous positions. *
• Please demonstrate your ability to provide excellent customer service. *
• Please outline your experience with MS Office suite of applications. *

Have you received a COVID-19 vaccination? *

• Yes, I have had two (2) doses of a Therapeutic Goods Administration (TGA) approved COVID-19 vaccination
• I have had one (1) dose of a TGA approved COVID-19 vaccination and will be receiving my second dose shortly
• No, I am not vaccinated and do not intend on getting vaccinated
• I have a medical contraindication to the COVID-19 vaccine

Are you the subject of a current, open investigation concerning misconduct (eg. unacceptable or improper behaviour), or have you had any substantiated findings of misconduct against you in the last 10 years? *

• Yes
• No
• If you answered yes to the above question, could you please provide some further detail.
• For conflict of interest purposes, please identify if you know any staff members of Cumberland City Council (including family, or other significant relationships).
• Council is committed to providing an accessible, safe and inclusive workplace for all. To help us identify and support people from diverse groups please state if you require any support or additional assistance during the recruitment process.

Are you under 18 years of age at the time of applying for this role? *

• Yes
• No

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