Senior Business Analyst

Senior Business Analyst - FinOps

Suncorp Group is seeking a proactive and detail-oriented Senior Business Analyst to support the establishment and ongoing operations of our FinOps Centre of Excellence (CoE). This role will drive cloud financial accountability and operational efficiency across the organisation.

Overview

This is a fantastic time to join Suncorp as the industry undergoes significant change. You will join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 280 analysts, with knowledge sharing through masterclasses and forums. You will support projects delivered in a continuous delivery model (Agile) and supporting the platform.

Suncorp offers a supportive culture and strong career development opportunities.

What You'll Do

• Build strong relationships through engagement with colleagues and stakeholders across Business and Technology.
• Document current and future state processes and identify opportunities for improvement.
• Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
• Collaborate with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
• Raise and support mitigation and resolution of risks and issues using established tools and frameworks where applicable.
• Create detailed user stories (in JIRA) to support delivery.
• Mentor/train team members; participate in business analyst chapters/forums providing insights and thought leadership.
• Hybrid working model with expectation to be in the office approximately 2 days per week.

What You'll Bring

• FinOps Knowledge: Experience or certification in FinOps practices is highly desirable.
• Cloud & Container Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and/or containerisation technologies.
• Financial Acumen: Strong understanding of financial principles and experience in finance-related roles or environments.
• Minimum 5 years Business Analysis experience in a project/delivery oriented role within a large organisation.
• Minimum 3 years' Agile, Lean and waterfall experience, including knowledge of Agile practices, workshops, and Agile ceremonies facilitation.
• Ability to translate business and technical requirements into appropriate solutions.
• Strong stakeholder engagement, relationship management and influencing skills, including experience with diverse stakeholders.
• Strong team player with a positive attitude, willingness to learn and make a difference.
• Ability to manage multiple complex initiatives with competing deadlines.

What We Can Offer You

• Discounts and offers on a range of retail stores and insurance products.
• Flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave, and paid emergency response leave.
• Ongoing study support and career development programs.
• Payroll giving, donation matching and paid volunteer leave.
• Robust employee assistance program and dedicated employee council.

About Suncorp

For over 100 years Suncorp has been driven by our guiding Purpose – to build futures and protect what matters. We are committed to trust, empowerment and flexibility to help our people unlock their full potential and unleash their best and brightest selves. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want just beyond the horizon.

If this opportunity sounds like the challenge you have been looking for, please apply online today.

Employee benefits | Suncorp Group. If you require any support or adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Research, Analyst, and Information Technology

Industries

Financial Services and Insurance

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