Customer Advisor

4 weeks ago

Dubbo, New South Wales, Australia NAB Full time
Overview

Branch Customer Advisor – Banking – Moree

We are seeking customer-obsessed individuals who can deliver a positive difference for customers and communities, with opportunities to learn, grow, and achieve. Our aim is to deliver a seamless, consistent, and tailored customer experience every day.

Responsibilities
  • Support NAB's Moree branch by being the first point of contact for customers and putting them at the centre of everything you do.
  • Identify the most suitable products and services for customers, such as account opening, unsecured lending, and banking transactions.
  • Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy, and secure.
Qualifications
  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
  • A team player with a keen eye for detail, ensuring every transaction is efficient and accurate.
  • Customer-centric thinking and an appreciation for inclusion and the diversity of our customers.
  • No banking experience required – full training provided.
Hours

Monday – Friday 30+ hours per week: 9:00am – 4:30pm on Monday, Tuesday, Wednesday, and Friday; 9:00am – 5:15pm on Thursday.

More focus on you

All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling, and mobility opportunities to set you up for success. We also offer:

  • Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards, and insurances
  • Extensive benefits and discounted offers on Travel, Fitness, Events, and Technology
  • Various leave benefits including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave
  • For more information on NAB Colleague Benefits and Perks, visit our website
Inclusion and recruitment

We are committed to a diverse and inclusive workplace where everyone is valued and respected for being their authentic selves. We partner with Employee Resource Groups (ERGs) to foster an inclusive environment. For details on the recruitment process and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, contact the NAB Careers team via nab.careers@nab.com.au (please reference the job number) or visit the Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit, we would love to hear from you. Please note that candidate screening and interviews may be conducted prior to the closing date; apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.


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