Settlement Case Worker- Tamworth

2 weeks ago

Tamworth, New South Wales, Australia Mosaic Multicultural Connections Full time
About Mosaic Multicultural Connections

Mosaic Multicultural Connections is a not-for-profit organisation committed to building inclusive, respectful, and connected communities. We provide a wide range of services that empower people from culturally and linguistically diverse (CALD) backgrounds, including newly arrived migrants and refugees, to thrive in Australia.

The Role

We are seeking a passionate and skilled Settlement Case Worker to join our team. In this role, you will provide culturally competent case work, advocacy, referral, and group activities to support newly arrived individuals and families to successfully settle in regional NSW.

You will work closely with clients to build independence, community engagement, and wellbeing, while also collaborating with local service providers to strengthen referral pathways and community connections.

Key Responsibilities
  • Provide high-quality case work, supporting clients towards independence and self-reliance.
  • Assist clients to strengthen cultural identity while integrating into the broader community.
  • Plan, implement, and facilitate group programs and activities that increase skills, confidence, and community connections.
  • Collaborate with service providers, referral agencies, and Mosaic colleagues to deliver events, consultations, and information sessions.
  • Advocate for systemic change to improve settlement outcomes for refugees and migrants.
  • Maintain accurate client records, progress notes, and reporting requirements.
About You

You are a compassionate and motivated professional with strong cultural responsiveness and experience working with CALD communities. You bring:

  • Tertiary qualifications in community or human services (or equivalent experience).
  • Case work and group facilitation experience with individuals, families, or communities.
  • Strong communication, advocacy, and collaboration skills.
  • Knowledge of person-centred, strength-based approaches.
  • National Police Check and Working with Children Check (or willingness to obtain).
Desirable

Bachelor of Social Work or related degree.

Why Join Us?

At Mosaic, you'll be part of a values-driven organisation that believes in Trust, Transparency, Respect, Collaboration, and Creation.

We offer:

  • A supportive and inclusive workplace.
  • Opportunities for professional development and continuous learning.
  • The chance to make a real difference in the lives of newly arrived migrants and refugees.
How to Apply

To apply, please submit your resume and a cover letter addressing the key requirements of the role by clicking on Apply Now.

Applications are reviewed and shortlisted as received and interviews may take place prior to the closing date.


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