Student Progression Officer

Join to apply for the Student Progression Officer role at University of New England (AU).

Base pay range

A$77,703.00/yr - A$89,602.00/yr

Armidale based role

Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)

About the role

The Student Progression Officer is responsible for the provision of high level, effective and efficient administrative support and specialist student advice for course progression, leading to graduation. The officer will contribute to the continual improvement of student administrative processes to positively affect student outcomes.

About you

To be successful in this role, you will have:

• The ability to tailor your responses to clients from a mix of cultural, linguistic and socio-economic backgrounds and have sound communication skills
• Attention to detail, computer and time management skills
• A genuine desire to help students complete their academic journey
• The ability to work with complex rules and polices and communicate these clearly
• The temperament to work both directly supervised and more independently under general directions

About the Portfolio

The Student Journey portfolio is responsible for all aspects of the student journey at UNE to ensure quality of provision from enrolment to graduation. Through institutional collaboration, the portfolio supports the University's strategy, in ensuring all UNE students and UNE graduates have an performance which supports and enables their academic success and future life course progress. Student Services meets the needs of students, members of the UNE community and external agencies by managing the links, information and infrastructure that enables students to progress to graduation. It is responsible for a broad range of services including enrolment; international student services; progression; alumni relations and scholarships; and student connect.

Enquiries and additional information

To discuss this role please contact Lucy Eggleton, Student Progression Advisor, phone: , email:

Reference No: 225138

Please visit for further information about this position and other career opportunities at UNE.

To Apply

Submit your application through and refer to vacancy ref 225138.

Your application should be comprised of:

• Covering letter
• Responses to selection criteria
• Current CV

Commitment to Inclusion and Diversity

UNE is committed to building a diverse workforce and strongly encourage applications from Aboriginal and/or Torres Strait Islander Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people.

About Our Process

At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values. All applicants will be contacted and advised of an outcome. The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement. Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.

National Police Check

If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement. Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Administrative, Customer Service, and Public Relations
• Industries: Higher Education

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