2 x EL1 Senior Salesforce Administrator, Environment

3 days ago

Canberra, ACT, Australia Softtest pays pty Full time
Job Description

Australian Citizens residing in Australia only respond.

Essential Criteria
  • Certified Salesforce Administrator with a minimum of 4 years experience within Salesforce eco-system.
  • Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
  • Experience working in a Salesforce application or environment support role.
  • Experience in Data Loader, Service Cloud, and troubleshooting Salesforce issues and work with internal parties and vendor partners to resolve them.
  • Hands-on experience in managing Salesforce related CI/CD processes using GitLab or a similar tool.
  • Excellent communications and negotiation skills, ability to manage competing priorities, and proficiency in aligning multiple stakeholders for effective collaboration.
Desirable Criteria
  • ITIL Foundation Certification and experience.
  • Experience with tools such as Jira and Confluence.
  • Strong understanding of Scrum/Agile methodologies.
  • Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.
Required Skills
  • Permissions
  • Accessibility
  • Profiles
  • ITIL
  • GitLab
  • Product Knowledge
  • Confluence
  • Scrum
  • Negotiation
  • Troubleshooting
  • JIRA
  • Security
  • Design

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