Care Services Assistant

2 weeks ago

Hervey Bay, Australia McKenzie Full time

Enjoy excellent work/life balance and salary packaging to increase pay.

Located in beautiful tropical Far North Queensland.

Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

Our Baycrest home is set close to farmland, near to Hervey Bay's beaches, providing high-quality aged care in a friendly, secure, and relaxed residential environment.

The Role (Newly Created)

The Care Services Assistant plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a fulfilling life through person-centred care tailored to individual needs and preferences. Responsibilities include:

  • Assisting in the preparation, delivery, presentation, and serving of resident meals
  • Providing care and support aligned with residents' routines and preferences
  • Focusing on meal choices, nutrition, allergies, and food intolerances
  • Enhancing the dining experience socially and emotionally
  • Engaging with residents during mealtimes to promote social interaction
  • Using empathy and kindness to foster a positive dining environment
  • Promoting resident choice and dignity
  • Preparing and maintaining dining areas and providing meal service
  • Maintaining accurate nutritional and dietary records
  • Assisting with food preparation following food safety standards
  • Managing kitchen stock supplies as required

To be successful, you will have:

  • Strong customer service skills
  • A compassionate and caring attitude
  • Previous experience in restaurant or commercial kitchens (highly regarded)
  • Willingness to follow directions
  • Reliability and flexibility with shifts
  • Good time management skills and ability to work under pressure
  • Valid Australian work rights (passport, birth certificate, etc.)
  • Ability to complete a police check
  • Seasonal flu vaccinations or willingness to obtain
  • Willingness to obtain NDIS Worker Check or equivalent prior to starting; costs are refunded upon appointment
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