Rental Service Officer

Rental Service Officer / Vehicle Service Agent

Solicitar locations Cannon time type A tiempo parcial posted on Publicado hace 17 días job requisition id JR104513

Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you

We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Tingalpa team on a casual basis

Why join Europcar?

• A competitive hourly rate + casual loading + generous, uncapped incentive scheme
• Opportunity to maximise your income based on your exceptional performance with our incentive program
• Ongoing training and development
• Access to same-day pay via our financial wellbeing provider
• Employee Referral Program - earn $$ when you successfully refer a candidate
• Company uniform provided
• Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more
• Access to an international brand with opportunities to work nationally and globally
• Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness
• Great culture, working with an energetic, supportive and high performing team

Some of the key responsibilities include:

• Greet customers and assist them in renting vehicles based on their preferences and needs
• Process rental agreements accurately and efficiently
• Address customer inquiries and concerns promptly and professionally
• Inspect vehicles before and after rental periods, noting any damages
• Achieve or exceed sales targets
• Maintain knowledge of current promotions, services, and products to assist with sales efforts
• Build strong customer relationships to encourage repeat business and referrals
• Detailing and cleaning vehicles to business quality standards
• Refuel and transport vehicles

To be considered, you should possess:

• Previous experience in sales, customer service, or retail
• Car rental experience is highly desirable
• Strong communication skills and ability to interact with customers
• Computer literacy skills required
• Ability to work efficiently in a fast-paced, high-pressure environment
• Flexibility to work on a rotating shift roster - 7 day shift including weekends and public holidays
• Valid Australian driver's license with a clean driving record
• Current and ongoing Australian work rights
• A positive can-do attitude

Europcar Mobility Group

Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. "Ayudamos a cambiar la forma en la que te mueves" es la frase que nos define y que nos une.

Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.

Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de equilibrio en la «relación calidad-precio».
La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.

Más información en: www.europcar-mobility-group.com