Service Technician

GRUNDFOS Kewdale, Western Australia, Australia

Service Technician – Based in Perth, Western Australia

Come and join the world's leading water technology company Grundfos Pumps Australia is seeking a talented electrically qualified Service Technician to join our inclusive and highly motivated Service & Solutions team, based in our Perth office in Kewdale, servicing customers in Western Australia.

A job that balances both Family & work - no FIFO, no shift work, no rostered calls outs, no extensive overtime.

What you will be doing:

• Disassemble, inspect, troubleshoot, repair and replace parts, reassemble pumps, pump systems, and accessories both in the workshop and in-field.
• Commissioning and assessment of variable speed drives and motor interfacing and monitoring systems.
• Utilising App and tablet-based reporting technology to complete tasks and create lead generation information to internal sales teams, which promotes service growth.
• Sign off electrical works undertaken or supervised.
• Prepare clear and complete service reports and ensure they are submitted on time and as per company requirements and format (warranty claims, working hours, sales lead generation, fault analysis reports, etc.).
• On occasions, travel to various parts of WA and possibly other states may be required to undertake service related tasks or training.
• As required, provide phone-based technical support for customers in conjunction with our Customer Service & Technical Support Team.

The ideal applicant will embody the following skills and experience attributes:

• Experience with electrical/mechanical systems and/or pumps and rotational equipment.
• Must be a fully qualified Electrician in WA (or able to obtain mutual recognition if holding one from interstate). You will also be the nominated QTP on behalf of our company's Electrical Contractor's license for WA.
• Must have a full Australian recognised drivers' license.
• Being curious, accountable, reliable and punctual.
• Organised & results driven - process & outcome focused.
• High level of communication skills - be a good and open communicator.
• Hold applicable First aid, LVR/CPR courses, or be prepared to undertake these once employment has commenced.
• Experience in using information platforms such as Microsoft applications & SAP would be an advantage.
• Experience with pump technology, controls and variable speed drives would be an advantage.

• No regular after-hours call outs, weekend work or rostered overtime etc. (Note: there may be some after-hours programmed work on occasion).
• Access to a modern service vehicle, phone, laptop, tablet etc.
• A hugely satisfying role with regional exposure.
• Competitive salary and excellent career prospects at a modern, driven organization with global values.
• Access to extensive online training, and face-to-face training both interstate & overseas.
• Autonomous role - You will be supported by our team of Technical Support and Service Coordinators.
• Birthday leave, WHEREFIT employee benefits, annual company bonus opportunities, volunteering leave… and more

With over 17 million pumps produced annually and over 21,000 employees in more than 55 countries, Grundfos is one of the world's leading manufacturers of pumps and pumping systems. Our products satisfy the markets' needs for effective, reliable, and highly efficient solutions. We contribute to global sustainability by pioneering water technologies that improve the quality of life and care for the planet.

If this sounds like you, please click the Apply button to progress with your application. We look forward to hearing from you. Applicants must be citizens/permanent residency visa holders of Australia. For more information about Grundfos, please visit our social media channels: YouTube channel at https://www.youtube.com/grundfos or Facebook: https://www.facebook.com/GrundfosEngineering. Grundfos is an Equal Opportunity Employer.