Product Manager – People Services

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Job Description

  • Lead a team to develop, deliver, and maintain our core HRIS, Recruitment, Learning, and Employee Experience platforms.
  • This is an initial 24-month fixed-term opportunity based at Mascot Head Office.
  • Shape the future of HR technology at one of Australia's most iconic organisations.

Product Manager – People Services (Workday & Zendesk)

At Qantas, we understand that our people are our greatest asset. With over 20,000 employees across the Group, we are committed to providing innovative digital tools and platforms to support their journey. We are seeking a Product Manager – People Services to lead our HR technology portfolio, including Workday, SmartRecruiters, and Zendesk, to deliver solutions that enhance the employee experience.

The opportunity

In this role, you will:

  • Lead the People Digital product portfolio throughout the employee lifecycle, including HR Core, Compensation & Remuneration Review, Performance, Talent, Recruiting (ATS), and Learning (LMS).
  • Develop and implement product roadmaps aligned with the Group People strategy.
  • Oversee operational delivery and support, ensuring products evolve with business needs while maintaining high availability and compliance.
  • Monitor product performance, drive adoption and engagement, and deliver bi-annual Workday releases.
  • Build trusted relationships with stakeholders across People & Culture, IT, Finance, and Procurement.
  • Lead, coach, and mentor a team of Product Specialists and Advisers to ensure high performance and continuous improvement.
  • Manage relationships with third-party suppliers and consultants to optimize outcomes.

About you

You'll be a strong leader with a passion for HR technology and digital enablement. To succeed, you should have:

  • 5–7 years' experience in HRIS configuration and leadership (Workday preferred) with a focus on continuous improvement.
  • Deep knowledge of HR technology landscape and SaaS/cloud platforms.
  • Experience leading product releases, system configuration, and operational support.
  • Strong commercial acumen and ability to manage competing priorities.
  • Proven stakeholder management and influencing skills at senior/executive levels.
  • Excellent communication skills and a collaborative leadership style.
  • Tertiary qualifications in a relevant field; HR experience is preferred.

Applications close: 31 August 2025

Are you ready to drive digital innovation in HR and create meaningful employee experiences? Apply now to help shape the future of our people platforms.

Qantas offers a comprehensive employee benefits program, including:

  • Travel perks: Heavily discounted air travel within Australia and internationally, plus exclusive deals on accommodation and holidays.
  • Flexible leave options: Including 18 weeks paid parental leave (plus superannuation payments until your child turns 1) and additional purchased leave options.
  • Rewards: Discounts across shopping, dining, insurance, health, leisure, and entertainment through our partnerships, plus salary packaging options.
  • Wellbeing support: Resources for mental health, interactive wellbeing apps, and tailored nutrition plans.

Qantas is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples. Please advise us of any support or access requirements during your application. Your personal information will be kept confidential in accordance with privacy legislation.

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