Ground Control Concierge

Ground Control Concierge - South Bank, QLD

Join to apply for the Ground Control Concierge - South Bank, QLD role at Flight Centre Travel Group

Ground Control Concierge - South Bank, QLD

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About The Opportunity

As the Ground Control Concierge and Mailroom Administrator you will ensure the smooth and efficient operation of the front desk and mailroom at Flight Centre's global head office in South Brisbane.

About The Opportunity

As the Ground Control Concierge and Mailroom Administrator you will ensure the smooth and efficient operation of the front desk and mailroom at Flight Centre's global head office in South Brisbane.

In this casual role, you will ensure the professional operation of all front-of-house services and Reception areas, and provide exceptional customer service to guests, visitors, suppliers and internal staff.

What you will be doing:

• Front counter/ reception duties
• Meet and greet all incoming clients and customers
• Training registrations
• Arrange access cards, security passes and induction as required
• Arrange meeting rooms, boardroom and provide client services in conference centre rooms
• Process ingoing/ outgoing Australia Post mail and deliveries
• Process courier deliveries and express post
• Coordinate staff uniform orders and storage
• Notify staff of deliveries and pick up
• Head office kitchen supplies order and monitor
• Printer/ photocopier/ stationery supplies order and monitoring
  
  

About You:

• Immaculate personal presentation with excellent interpersonal communication skills, both written and verbal
• Minimum 2 years' experience in a customer-facing administration/reception/front office role
• Maintain the highest levels of customer service in a busy environment
• A positive team player who also has the ability to work autonomously
• Proficient in Microsoft Office Suite and Outlook email system
• Strong organisational skills with high attention to detail
• Uses initiative
  
  

Shifts to Be Covered: 7:30 am to 4:00 pm, Mon, Tues (plus ad hoc leave coverage)

Casual Rate: $34.74 per hour

What you will enjoy:

As part of the globally recognised Flight Centre Travel Group and based in its global HQ, we provide competitive benefits, travel perks, and the opportunity to work alongside aviation and travel professionals.

Located in South Brisbane, directly above the South Bank train station, our office is easily accessible and surrounded by the vibrant cafés, bars, and restaurants of South Bank.

Our staff also enjoy access to a discounted onsite gym, fitness classes and services, end-of-trip facilities, as well as an onsite café, restaurant, and bar—all at exclusive staff rates.

We Value You

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We are an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability, regardless of age, race, gender, gender identity or expression, sexual orientation, or veteran status.

Please note: applications can only be considered by candidates who are based, and have the right to work, in Australia without restriction or requiring visa sponsorship. Remote working options are not available for this position.

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Seniority level

• Seniority levelEntry level

Employment type

• Employment typePart-time

Job function

• Job functionOther
• IndustriesTravel Arrangements

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