Sr Account Executive

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

2010 Surry Hills, New South Wales Ideagen

Salary - this will be discussed at the next stage of the process. If you have any questions, please feel free to reach out.

Ideagen is looking for a proactive Account Manager to nurture and grow relationships within our digital sales team. You will own the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver value through our SaaS solutions. If you are passionate about strategic partnerships and helping SMEs thrive, we would love to hear from you.

Responsibilities:
  • Manage and grow mid-market client relationships, focusing on retention and revenue expansion.
  • Own the complete sales cycle—from onboarding to upselling and renewals.
  • Maintain an accurate and visible sales pipeline using Salesforce and HubSpot.
  • Deliver tailored SaaS solutions through a consultative, data-driven approach.
  • Identify growth opportunities and structure deals that provide real value.
  • Act as a trusted advisor, ensuring clients succeed with Ideagen's products.
  • Stay updated on product developments and industry trends to enhance engagement and adoption.
Skills and Experience:
  • Experience leading high-performing account management or customer success teams in B2B SaaS.
  • Understanding of pricing strategies and renewal mechanics.
  • Proven success in upselling strategic services.
  • Ability to engage effectively with senior stakeholders.
  • Data-driven, commercially minded, and capable of cutting through the noise.

About Ideagen

Ideagen is a behind-the-scenes force behind many daily essentials—from aviation safety to food safety and healthcare. We are a global company with offices worldwide, including in America, Australia, Malaysia, and India, employing diverse teams. We are integrating AI to work smarter and invite curious, adaptable individuals to thrive with us.

What is next?

If your application matches the role requirements, our Talent Acquisition team will contact you for the next steps. Please inform us of any reasonable adjustments needed during the process. All information will be kept confidential.

#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne

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