HVAC Service Manager

4 weeks ago

Sydney, New South Wales, Australia Design Build Full time

Join to apply for the HVAC Service Manager role at Design Build

1 day ago Be among the first 25 applicants

Join to apply for the HVAC Service Manager role at Design Build

Lead a high-performing team delivering premium HVAC service & maintenance across Sydney's commercial sector.

We're looking for a proactive and experienced HVAC Service Manager to oversee the delivery of upcoming service and maintenance contracts across key commercial assets in the Sydney CBD. Reporting to senior management, you'll take ownership of team performance, customer satisfaction, contract delivery, and operational compliance—while playing a key role in growing and refining our service offering.

What Your Day Looks Like

  • Manage and support HVAC technicians, ensure smooth scheduling, and drive performance through regular reviews and clear goals.
  • Oversee WIP tracking, ensure timely invoicing, and deliver accurate quotes and small project pricing.
  • Build strong relationships, act as the primary contact for key accounts, and ensure service meets SLAs.
  • Maintain WHS registers, manage training records, and ensure all site documentation is up to date.
  • Use SimPRO to manage job data, reporting, forecasting, and labour planning across multiple sites.

About You
  • Background in HVAC service/maintenance with leadership experience.
  • Strong understanding of WIP management, quoting, billing, and client liaison.
  • Proficient in SimPRO (or similar job management software).
  • Excellent communication and people management skills.
  • Driven, organised, and client-focused with a commitment to quality.

What's in it for you?
  • Competitive remuneration up to $160k + super, based on experience.
  • Company vehicle or car allowance.
  • Manage high-profile CBD contracts with a reputable, growing business.
  • Lead a supportive and skilled team with a strong pipeline of work.
  • Play a pivotal role in shaping our commercial service operations.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • IndustriesConstruction

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