Assistant Store Manager

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

We are currently seeking an organised, pro-active, and results-driven Assistant Store Manager to join our team at our beautiful Booragoon store. If you thrive on leading retail operations, inspiring a high-performing team to surpass targets, and providing world-class service, then we'd love to have you join us

The role

The Assistant Store Manager is our brand ambassador responsible for the day-to-day operations of the store. Reporting to the Store Manager, you will be their key support—ensuring the store's commercial success and managing operational aspects of a high-performing store.

• Support, coach, and motivate the in-store team to achieve targets while exemplifying Pandora's customer service standards.
• Focus on retail operations including stock control, store procedures, team organization to optimize sales, managing store security, team rotas, and tracking sales performance.
• Ensure the successful running and trading of the store in the absence of the Store Manager.
• Maintain a strong retail floor presence, managing team visibility around the store to influence sales; enjoying this environment is essential.
• Be thoroughly trained in our handcrafted luxury products to become a Pandora product expert. Support the development of the store team to unlock their full potential.
• Be available to work a Tuesday–Sunday roster.

The successful candidate

Our Assistant Store Managers are ambassadors of the Pandora brand. The ideal candidate will be a capable leader and passionate team player who can confidently support their team in delivering an unforgettable Pandora in-store experience.

Experience with a leading brand or desirable consumer product retailing is preferred. If you are a senior supervisor or current Assistant Manager seeking your next challenge, this could be the opportunity for you. We value candidates who demonstrate our core values of dreaming, daring, caring, and delivering.

Qualifications and qualities

• Proven experience in driving sales and profitability in-store
• A passion for fostering a culture of exemplary customer service
• Strong communication skills to establish and coach a high-performing team
• Adaptability and flexibility to changing business needs
• A positive, can-do attitude with enthusiasm for Pandora products and values
• A well-presented appearance with a taste for desirable products and retail passion

Application process

To be considered, you will complete a 15-minute questionnaire as part of our application process to demonstrate your suitability and fit for the role and team.

Our benefits

Our people are integral to our success. We offer a competitive rewards package including:

• 60% staff discount
• A day off on your birthday
• Opportunities for development
• Subsidized health insurance
• Retail bonus scheme
• Employee assistance program
• Very generous jewellery allowance
• Two wellness days per year

Pandora's recruitment procedures are transparent and fair, ensuring equal opportunity for all applicants. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age. If reasonable adjustments are needed during interviews, please inform us promptly.