Gatehouse Security Officer

Select how often (in days) to receive an alert: CREATE ALERT

To carry out Gatehouse Security duties at a client site in accordance with Certis Security Australia standard orders and site instructions, in compliance with all relevant State and/or Federal legislation.

• Take reasonable care for your own health and safety and the health and safety of other people in the workplace.
• Comply with health and safety policies and procedures, including the investigation and reporting of hazards and incidents to your manager.
• Comply with any reasonable instruction related to health and safety.
• Do not interfere with or misuse anything provided in the interest of health and safety.
• Understand and reinforce the requirements of HSE to keep our people safe.
• Meet company HSE requirements.

• Managing the vehicle movement, access control and visitor passes
• Checking emails, administration and required reporting
• Confirm everyone who is issued with a security access card to the site has completed the relevant induction and provided the appropriate approved access level.
• Identify and report any security risks to the client contact and client services manager.
• Internal and external foot patrols
• Issue of permanent and temporary staff security access cards, contractor and visitor passes.
• Monitor WHS, CCTV surveillance and respond to various site alarms
• Provide daily communications diary, event logs, incident reports, breaches, foot patrol reports, readings, alarms and any checks.
• Provide perimeter security by ensuring there is no unauthorised access to the site or vulnerabilities to the physical and electronic security integrity of the Site perimeter.
• Respond to alarms generated by access systems, fire systems, building management control systems, CCTV systems and any issues raised by staff or contractors.
• Surveillance and monitoring of all entry gates, Screening Area, Site buildings and grounds via CCTV, access control system and the visitor management system process.
• Traffic control – pedestrian and vehicle gates, intercoms, parking areas.

• The applicable Security Licence of the State or Territory in which you work and a current Senior First Aid Certificate in accordance with the applicable Security legislation and associated Regulations
• A current and applicable Drivers Licence of the State or Territory in which you work, if the inherent requirements of your position requires you to drive
• Risk and Assessment Qualification

• Advanced Computer Skills – literacy in all MS Office products
• Excellent communication and customer service skills – verbal and written
• Report writing and presentation skills

• Minimum of 2 years demonstrated experience in a similar role(s)
• Prior demonstrated experience in staff management & performance management
• Demonstrated experience in a similar environment, managing client relationships

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.