Retirement Village Manager

17 hours ago

Gold Coast, Queensland, Australia at Full time
Overview

$80,000/year package + commission + annual bonus

Baldwin Living is a proudly Australian, family-owned group with a strong history of supporting seniors in their retirement years. With eight boutique retirement villages across Sydney, Gold Coast, Brisbane, Melbourne, Geelong, and Hobart, we are recognised for our exceptional standards in care, services, accommodation, and facilities – creating retirement lifestyles with flexible options that seniors love.

Our mission is to provide residents with rewarding and carefree lifestyles, supported by our dedicated and caring staff. We live by our values of Respect, Empowerment, Commitment, Integrity, Partnership, and Empathy, and we are looking for a leader who shares these values.

The Opportunity

We are seeking a part-time Village & Sales Manager to lead our Gold Coast retirement village. This is a unique role that blends leadership, sales, and community building. You will be the face of the village, managing daily operations, supporting resident wellbeing, and driving occupancy through effective sales and marketing.

Responsibilities

  • Lead and support staff, residents, and contractors to create a safe, welcoming, and vibrant community.
  • Manage resident welfare, facilities upkeep, and compliance with RVA standards and legislation.
  • Oversee financial performance including budgets, reporting, and occupancy targets.
  • Promote the village through tours, open days, local events, and expos.
  • Partner with our Home Care team to expand services and support for residents.
  • Foster a culture of continuous improvement, collaboration, and high performance.

About You

We are looking for a motivated, people-focused leader who enjoys both community engagement and business development. You will bring:

  • Proven experience in sales, marketing, administration, or residential care management (5+ years).
  • Strong financial management skills, including budget development and reporting.
  • Excellent communication, negotiation, and relationship-building skills.
  • Strong problem-solving skills, attention to detail, and a proactive approach.
  • Confidence in presenting to stakeholders and promoting the village to the wider community.
  • Relevant qualifications in sales, marketing, or business (desirable).
  • A current National Police Clearance (or willingness to obtain).

Why Join Us?

At Baldwin Living, we pride ourselves on being more than a workplace – we are a community. As a Village / Sales Manager, you'll enjoy:

  • The opportunity to make a meaningful impact on the lives of seniors.
  • A supportive, values-driven organisation with a strong reputation in the industry.
  • Opportunities for professional development and growth.

How to Apply

If you're ready to take on a leadership role where you can combine your passion for people, sales, and community, we'd love to hear from you. Apply now with your CV and a cover letter outlining your suitability for the role.

Application Questions
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Which of the following statements best describes your right to work in Australia?
  • Do you have experience in a sales role?
  • What's your expected annual base salary?
  • How many years of people management experience do you have?

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