Account Executive

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Social Pinpoint is a leading global digital engagement company that develops software to help organisations manage their entire community and stakeholder engagement process, from initial discovery to final delivery.

Our products, Social Pinpoint and Consultation Manager aim to provide governments and consultants throughout the United States, Canada, Australia, New Zealand and Europe with the online tools they need to help their communities (people like you) have their say on projects that impact them and efficiently manage all ongoing interactions with stakeholders.

We're looking for a seasoned Account Executive to join our team who will be primarily responsible for strengthening the company's client base by nurturing existing clients and bringing on board new clients, and new market opportunities.

You must be Brisbane-based and have full-time work rights in Australia to be considered for this position.

• Uncapped Commission
• Flexible hybrid working arrangement
• Generous (and always fully-stocked) snack station
• Unlimited coffee tab at two local cafe's
• Free access to Sonder (medical, safety, and health provider)

The Role:

The Account Executive is responsible for delivering new business sales, building strong relationships with prospective clients, and contributing to the overall success of the sales function. The ideal candidate will have a passion for uncovering customer needs, positioning solutions effectively, and ensuring a seamless handover to our Customer Success team.

Responsibilities:

• Deliver sufficient new business sales to meet or exceed your personal sales target.
• Undertake proactive sales activity to build strong relationships with prospective customers, uncover needs and position our solutions accordingly.
• Accurately record and maintain all deals and activity in Hubspot in accordance with the agreed protocols.
• Identify opportunities to cross-sell or jointly position other CSE products on new business opportunities.
• Provide input to the Marketing team to help shape marketing strategy and execution, including contribution to marketing collateral, events, conferences, trade shows etc.
• Utilise your knowledge of customer needs, competitors, and the market to help inform Product Development.
• Work closely with Customer Success teams to ensure new customers are handed over effectively including an appropriate level of knowledge transfer.
• You may also be required to manage the ongoing relationships with a small portfolio of customers and deliver excellent service to help retain, renew, and expand those accounts.
• Work on or contribute to other business-related projects from time to time as required.
• Mentor new sales team members to ensure they demonstrate the appropriate level of skill in their position.
• Work closely with your line manager to identify and complete at least one professional development course or activity per year.
• Generation of sales-related reports for senior management including but not limited to avg. deal size, pipeline growth, avg. time to close and forecasted revenue.

Skills & Experience:

• 2-3+ years sales experience
• Relationship building skills
• Proven ability to consistently hit targets and meet KPIs
• Proposal generation from scratch with little to no assistance
• Experience selling into the Transport and Public Housing space is favourable but not essential

At Social Pinpoint, we believe that diversity drives success. We are an equal opportunity employer that provides a safe and supportive environment where everyone and anyone can grow. If you require any accommodations or adjustments to participate in the recruitment process, please let us know by including your request in your application.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionSales and Business Development
• IndustriesSoftware Development

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