Mental Health Information Support Officer

Join our team and provide high-level patient information system management, data analysis and reporting to meet Health Service and state objectives.

As a key member of Metro South Addiction and Mental Health Services (MSAMHS), you will play a vital role in managing patient information systems and delivering insightful data analysis to support health service objectives and standards. This position is central to driving the digital transformation and performance evaluation within MSAMHS.

• Administer and maintain key information management systems such as CIMHA, RiskMan, HBCIS, FirstNet, and ieMR, proactively resolving issues in a dynamic environment.
• Develop and deliver comprehensive data analysis and reports to evaluate MSAMHS performance against KPIs, National Standards, and funding models.
• Provide expert advice, help desk support, and training on CIMHA and other applications to empower the MSAMHS workforce.

You are a highly skilled and adaptable professional who thrives in a complex health services environment. You bring strong analytical skills and a commitment to continuous improvement, underpinned by values that resonate with the ICARE² principles.

Demonstrated ability to analyze, interpret, and present complex health data, with proficiency in Microsoft Excel and familiarity or willingness to learn hospital systems (CIMHA, HBCIS, iEMR, AMHS applications).

Knowledge of, or the ability to quickly learn, Tableau and Power BI to support data visualization and reporting needs.

Strong problem-solving skills and a logical, quality improvement-focused approach to system management.

Excellent communication skills with the ability to tailor training and coaching to diverse audiences.

• A family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• Opportunity to be part of teaching and research excellence with strong connections to Queensland's leading tertiary institutions.
• Pathways to build a long-term career with opportunities to learn and grow across roles.
• Inclusion in Queensland's public health system benefits, including generous leave entitlements, salary packaging and access to professional development allowances, study and research assistance, corporate discounts and employee wellness programs.

Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across multiple campuses.

We embrace a forward-looking, progressive approach and work collaboratively with all stakeholders to achieve expected outcomes. We promote a clear consumer and carer focus, delivering consumer-centered, integrated care across the continuum of addiction (alcohol and drugs) and mental health services.

VALUES: Integrity | Compassion | Accountability | Respect | Engagement | Excellence

Our values were created by employees for employees to shape our culture and inspire positive workplace interactions. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. We strive to reflect and understand the needs of our community to deliver safe, kinder, and more inclusive care. We encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientations, and family responsibilities to apply.

We are Metro South Health. We are the major public healthcare provider for Brisbane's south side, including Logan, Redlands, and the Scenic Rim, operating five major hospitals and a range of community, specialty, and state-wide healthcare services. We are bold, innovative, collaborative and inspiring. We save lives, change lives, and make the world a better place. We are better together.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Health Care