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Learning Experience Specialist

4 weeks ago

Gold Coast, Queensland, Australia Ignite Travel Group Full time

As our Learning Experience Specialist, you will be at the heart of our mission to enhance professional growth at Ignite Travel. Collaborating closely with the People and Culture Leader, this role is integral in crafting, curating, and executing innovative learning initiatives that resonate throughout our business. As a key driver of development, the Learning and Development Specialist takes charge in discovering new opportunities, cultivating cutting-edge programs, and delivering impactful learning experiences that empower our team members in every department. Leading our passionate L&D team, this role also plays a critical part in nurturing the evolution of our thriving learning community, ensuring each initiative aligns seamlessly with Ignite Travel's values and the strategic vision charted by our People and Culture Leader.

A day in the life:

  • Development and Deployment of Learning Initiatives:
    • Support People and Culture Leader in developing and implementing tailored learning strategies
    • Ensure strategies align with Ignite Travel Group objectives and specific business area needs
    • Engage with Senior Leaders and L&D peers for timely delivery of key initiatives
  • Leadership and Management:
    • Provide direction, coaching, and support to team members for effective program delivery
    • Assign responsibilities, monitor performance, and foster collaboration for achieving goals
  • Quality Assurance:
    • Ensure high-quality content accuracy following process and design principles
    • Assess program effectiveness through feedback and evaluations; make improvements as needed
  • Collaboration Across Ignite Areas:
    • Collaborate with Product, Finance, Marketing, IT, Sales, and senior management
    • Ensure training aligns with broader business objectives and integrates across Ignite Travel
    • Maintain alignment with FCTG's overarching goals and strategies
  • Fostering a Learning Culture:
    • Promote a continuous learning culture within the team and organisation
    • Encourage recognition of continuous learning as a driver for career growth and success
  • Tracking and Reporting:
    • Support tracking progress of training initiatives and assess return on investment (ROI)
    Who you are:
    • Experience in a Learning & Development environment, with at least 5 years in L&D performance consulting, instructional design and classroom/virtual facilitation
    • Experience in a FCTG or similar operational role with previous leadership skills
    • Skills in AI; Intermediate skills in MS Suite including SharePoint and PowerPoint, LMS, Video Production
    • Experience with graphic design programs such as Canva, Design Tools for Learning & Facilitation and design methodologies and tools supporting Learning and Facilitation & Development initiatives
    • Tertiary level qualification in relevant field (Qualification in Training and Assessment)

    What you'll enjoy:

    Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations

    Catapult your career across a network of brands and businesses in an evolving industry

    Say no to full price Nab discounts on travel and more thanks to our sweet rewards program

    Access to industry leading health and well - being programs and financial advisors

    Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks

    Enjoy social events to promote networking, celebration of wins, and sometimes just for fun

    Take volunteer leave as part of giving back to the local community

    Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

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