Fleet Controller

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We are finally ready to fill the last seat in our Operations Team. The right person will get to be a part of one of the most dynamic teams in Adelaide. We are excited as it will only enhance our already well-respected and widely admired operations team. This from one of our clients;

All the Redback Express team members I've had contact with have been excellent, very professional every time and a pleasure to deal with. As are the drivers. There's never been a missed job and they are all very friendly. You are all a credit to the courier industry"

Attitude is everything so if you think you're able to fit into this ethos and culture, please read on.

Primarily, the focus will be allocating, coordinating and managing TRUCK jobs - acting as the conduit between clients and drivers. In time, this will expand to include the courier and ute fleet in a relieving capacity.

Overall, this role will be a fleet controller of sorts; managing drivers, vehicles and owners of all vehicles across the fleet. The fleet consists of mainly sub-contractors, some owner / operators, some separate owners to drivers. There are also a few employees.

Redback Express owns around 10 vehicles, the maintenance and repair of which will be the responsibility of this role. This will include the submission and coordination of insurance claims.

A number of clients require regular reporting, sometimes daily, of the work performed and costs incurred, as well as the provision of PODs and paperwork.

If you have a solid knowledge of Adelaide suburbs and have reasonable computer skills then you could be who we're looking for. A customer service driven mindset and a history of being a reliable team member will definitely get your foot in the door.

We are a small company but have a large presence and an even larger reputation for committed collaboration with our clients to ensure we provide the transport outcomes they require.

It can be a fast-paced environment when it's busy which can make the day go fast but there's always times to ease off and catch your breath. You'll be accompanied by a dynamic, helpful and fun team as part of a small business that maintains a family feel.

Below is an example of tasks involved in the position;

Skills you'll need;

Sound geographical knowledge of Adelaide suburbs and surrounding areas is your key to success

Proven ability to quickly learn new software programs and become confident in its use and application

Demonstrated ability to manage and cope with high volumes of tasks simultaneously for extended periods of time

Effective communication with a range of internal and external stakeholders, focusing on the end result of successful deliveries. This may include issue solution and negotiation

Ability to develop meaningful relationships with all stakeholders through friendly and cooperative phone communication

Proficient use of computers and the Microsoft Office suite of programs

Personality you'll need;

a genuine care for getting a job done

a calm approach while managing multiple tasks simultaneously

swift thinking to develop and implement logistical solutions

ability to be firm with both drivers and clients to achieve the logistical outcomes required while appreciating the needs of both

a reliable and dependable team member who is committed to the company ethos of honesty and integrity

naturally adept with attention to detail

Don't let that sound over-whelming - you'll be alongside seasoned professionals who will assist you in all aspects of your role.

Some form of transport and / or logistics experience would be preferred.

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Your application will include the following questions : Which of the following statements best describes your right to work in Australia? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have as a Fleet Controller? Do you have customer service experience? Do you have experience working with logistics, freight & delivery services?

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