Food and Beverage Host

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Organization- Caption by Hyatt Central Sydney

Summary

Be Part of Something New and Meaningful

At Caption by Hyatt Central Sydney, we're rethinking hospitality—putting community, sustainability, and self-expression at the heart of everything we do. Designed to be of the community, not just in it, Caption by Hyatt Central Sydney will be the first of its kind in Australia, offering a vibrant, people-first experience that's as much about connection as it is about comfort.

We're looking forFood & Beverage Hosts (Full -Time, Part - Time and Casual)to join our pre-opening team—people who bring energy, warmth, and confidence to every interaction, and who thrive in a fast-paced, collaborative environment. You'll be the heart of the guest experience, delivering bold burgers, fresh bowls, and great vibes, all while supporting self-led service through kiosks, QR ordering, and Grab & Go. Full-time and part-time opportunities available.

Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Caption By Hyatt Sydney

Caption by Hyatt is not some basic hotel. Designed to be truly of the community—not just in it—the people make the place here. Our place is yours for the making, where you can do (and be) you.

Opening in 2025, Caption by Hyatt Sydney will feature 174 colourful, fun & eco-friendly guest rooms along with Talk Shop, our all-day lounge and eatery. Expect authentic experiences in an environment where everyone feels at home.

Why Join Us?

• Shape a new hotel from the ground up– Be part of a pre-opening team and play a critical role in ensuring the best possible outcomes for owners, Hyatt, and the guest experience.
• Lead with purpose– Work in a collaborative, people-first environment where sustainability, community engagement, and wellbeing drive everything we do.
• Make an impact beyond the hotel– Lead sustainability initiatives, safety programs, and compliance measures that positively contribute to the community and environment.
• Support & Collaboration– Work closely with Hyatt's Opening & Transitions team with regional Hyatt support to ensure you have the tools and resources to deliver a standout pre-opening experience.
  
  

About The Role

As a Food & Beverage Host, you'll play a hands-on role in our guest experience—welcoming guests, serving flavour-forward food and drinks, and helping create a social, flexible, and friendly space. Whether you're preparing orders, supporting kiosk or QR ordering, or helping guests navigate Grab & Go, you'll deliver high-quality service with a casual and confident vibe.

You'll also be empowered to share local tips, upsell your favourite dishes, and support service recovery when needed—creating unscripted moments that feel personal, human, and proudly Caption.

Some Key Responsibilities

• Create a welcoming, inclusive vibe that reflects the Caption brand in every interaction
• Support guest-led service across Talk Shop, Grab & Go, and the lobby with warmth and confidence
• Help guests with kiosk check-in, QR ordering, and self-service—stepping in when support is needed
• Deliver bold burgers, fresh bowls, drinks, and takeaway with energy and accuracy
• Respond to guest feedback using the LEAST model and help close the loop on any issues
• Keep service areas clean, stocked, and vibrant at all times
• Uphold food safety and RSA standards consistently
• Support the team in opening, closing, and daily service procedures
  
  

What you will bring to the role:

• A natural ability to connect with people and make them feel welcome
• Strong communication and teamwork skills
• Comfort working in a fast-paced, tech-enabled environment
• A guest-first mindset with a willingness to jump in wherever needed
• Flexibility to work a rotating roster including weekends and public holidays
• Food & beverage or café experience is great—but attitude, energy, and team fit matter most
  
  

What's in it for you:

Join a forward-thinking, purpose-driven team that values:

• Empathy, integrity, respect, inclusion, experimentation, and wellbeing.
• Opportunities for career growth in a leading global hospitality brand.
• A strong support network and workplace that celebrates individuality, creativity, and collaboration.
  
  

In addition, you'll receive:

• Competitive salary & benefits package
• Complimentary & discounted accommodation worldwide at Hyatt properties
• 10% off private health insurance
• Generous paid time off & holiday policies
• Employee Assistance Program for mental health and wellbeing support
• A dynamic and inclusive team culture that champions sustainability, innovation, and community
• The opportunity to work on an exciting pre-opening project, shaping the future of the brand in Australia
• Continuous learning and professional development through Hyatt's global network
  
  

READY TO JOIN?

At Caption by Hyatt Central Sydney, we are proud to be an equal opportunity employer. We believe in creating a workplace where everyone feels valued, respected, and empowered to bring their whole self to work. We welcome and encourage applicants from all backgrounds, experiences, identities, and abilities to apply.

If you're excited to lead a team that's redefining hospitality, we'd love to hear from you

To get a peek into this new exciting hotel brand, Caption at Hyatt go to www.hyatt.com/brands/caption-by-hyattSeniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionDesign, Art/Creative, and Information Technology
• IndustriesHospitality

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