Sr. Solutions Architect

ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats with unmatched network visibility, context, and control.

Today's attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on-premise, and data center networks using encryption and trusted applications, and exploit and exit whenever they want. But all of that movement is visible on the network... if you can see it.

By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, ExtraHop can decrypt and unlock complete packet-level data at wire speed, analyze and correlate it across all your networks, applications, devices, and users with cloud-scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time.

Duties and Responsibilities

ExtraHop's Solutions Architecture team is very different from many other consulting practices—we focus on outcomes and customer success rather than racking up billable hours. As a member of our Solutions Architecture team, you'll play a critical role in the success of our customers, products and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again.

• Conduct deep technical and business discovery sessions with Fortune 500 customers and develop creative solutions to challenges uncovered.
• Analyze customer network topologies and application stacks; develop strategies to acquire high-value data from the wire.
• Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
• Conduct root cause analysis of high-profile technology problems and advise customers on their resolution.
• Develop customized data analysis to monitor changing technical and business conditions in real-time.
• Create rich data visualizations to aid tactical investigations and realize strategic objectives.
• Design and implement ExtraHop product deployments to maximize time-to-value and ongoing positive technical outcomes.
• Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions.
• Conduct hands-on learning sessions with key customer personnel.
• Frequent day travel to Melbourne from Canberra, likely twice per month (day trips, same day return)

Required Qualifications and Experience

• Clearance - Current NV1
• Bachelor's degree or equivalent experience in computer science, engineering, or information technology
• Minimum of 3 years of experience in Information Technology, particularly networking and systems administration
• Experience in customer-facing positions; excellent interpersonal skills
• Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS)
• Familiarity with principles of internetworked applications and related technologies (HTTP, databases, caching, distributed systems, etc)
• Independence, motivation, and desire for practice ownership
• Network (switching, routing, preferable the candidate has a ccna/jncia or aruba/meraki equivalent)
• DevOp ( Exposure to cloud such as AWS or Azure, or any form of cloud templating such as Terraforms, would be highly regarded)
• Security (Proven background working with either firewalls, load balancers, proxy services, sase providers)
• OffSec (exposure to pentesting tools and methodologies would be highly regarded)
• Technical Writing (is open to writing documentation that can propose a point, then describe it in technical terms to a managerial audience)
• Time Management (person will be required to manage one's time, coordinate sessions and upcoming meetings)
• Group Presentation (the ability to present office hours / 90 minute training, to groups of 15-20 people would be highly regarded)

ABOUT EXTRAHOP:

ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, the company has helped organizations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry.

ExtraHop NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning - delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity.

ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We are the only NDR vendor recognized as a leader by all major analyst firms including the 2024 Gartner Magic Quadrant for Network Detection and Response, the 2023 Forrester Wave for Network Analysis and Visibility, the 2024 IDC Marketscape for NDR, and the 2024 Gigamon Radar Report for Network Detection and Response.

OTHER BENEFITS:

Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today

To learn more, visit www.extrahop.com or follow us on LinkedIn.

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