Salesforce Senior Solution Architect

About us

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia's most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, palliative care, rehabilitation, positive aging and older persons' mental health.

About the Team

The Information Technology (IT) function is seen as an important enabler to the achievement of HammondCare's mission. This is driven by the requirement of the organisation to meet the changing needs of people with complex health or aged care needs and our employees within a growing geographically diverse organisation and across a continuum of care.

The role of Salesforce Senior Solution Architect works within the Mission and Mission in Action of HammondCare to ensure that HammondCare's internal Platforms team can support ongoing development of technical solutions to support business process and can get best value from its investment in all Platform Applications. This role manages the Platform Solution Development Team as the direct report manager, supporting, coaching and mentoring the team.

This role is based at St Leonards and has working from home options.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options, including hybrid arrangements
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities

Responsibilities

• Manage Platform Solution Development Team as the direct report manager, supporting, coaching and mentoring your team with their professional development goals. This role will work closely with the Platform Manager and Solution Support Team
• Oversee the HammondCare Platform Architecture strategy and execution of the Platform Roadmap
• Ensure processes are in place to align HammondCare Solution Design and Architecture to best practice, optimising the platform for performance, scalability and security
• Participate in long-term strategic planning and governance committees
• Overseeing and participate in the design and development of Salesforce applications and integrations
• Work with all Salesforce automation and development features such as Flow, Lightning, Apex, and APIs
• Work closely with the platforms team members to deliver successful features into the HammondCare Salesforce Platforms
• Participate in agile ceremonies and chairs the design council
• Support the agile development process and technical work assignment within the platform team, including mentoring and coaching more junior employees with their work
• Be ready to present and report on technology work being undertaken to governance teams and the business. Provide technical expertise during sessions when engaging with stakeholders from across the organisation
• Provide design consultation support whenever needed to support the broader technology and digital marketing teams, supporting expert collaboration
• Work with the Platforms Manager to maintain and monitor system releases
• When needed, work with the business to elicit requirements, analyze, evaluate and scope application configuration changes, installations or new development requests into user story backlogs
• Liaise and grow relationships with external Salesforce Implementation Partners, third party app vendors and Salesforce Account Managers where needed.
• Encouraging growth in Salesforce skills across the organization but especially within the Platforms team.
• Maintain high levels of effective communications and collaborations within the ICT team and other portfolios across the organisation.

About you

• Commitment to engage and align with HammondCare's Christian Mission, Motivation and Mission in Action
• Salesforce Certified Solution Architect or equivalent experience
• Minimum 5+ years in a technical Salesforce Role, leadership/management experience
• Able to collaboration and communicate across different roles, including the Senior Leaderships Team
• Strong planning and organising skills with the ability to prioritise tasks to meet deadlines
• Excellent analytical skills and attention to detail
• Experience in the Aged Care, Health Sector or Non-profit organization desirable
• Additional coding, development, data and programming capabilities desirable
• Salesforce Certification: Application Architect, System Architect, Data Architect desirable
• Agile/Scrum qualifications, along with experience with Confluence and Jira applications desirable

To Apply

If you are ready to make a difference with HammondCare, Apply Now

Pre- Employment Checks

All short-listed applicants will be asked to consent to a criminal record check and references.

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.