Senior Technical Architect

Senior Technical Architect - Health Cloud role at Salesforce.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

We are looking for a Senior Technical Architect to join our growing Health & Life Sciences (HLS) team. In this role, you will serve as a solution design authority and technical leader across complex digital health programs. You will architect scalable, secure, and interoperable Salesforce solutions that align with technical standards and healthcare-specific needs. This includes working closely with providers, government agencies, and partners to modernize clinical systems, patient portals, and case management workflows. You must have proven experience as a Salesforce Technical Architect, with relevant Salesforce Domain Architecture certifications (e.g., Application Architect, System Architect). Experience in consulting—especially in multi-stakeholder and enterprise environments—is highly valued.

• Lead architecture for Salesforce implementations across healthcare, aged care, disability, or community services.
• Design solution architectures aligned with clinical workflows, funding models, and privacy/compliance frameworks.
• Guide delivery teams through technical governance, integration planning, and secure configuration practices.
• Translate complex business and regulatory requirements into solution roadmaps and architectural blueprints.
• Engage directly with CIOs, CMOs, architects, and technical stakeholders to shape strategic outcomes.
• Ensure designs comply with standards such as FHIR, HL7, ISO27001, My Health Record, and Support at Home reforms.
• Collaborate with product, engineering, and partner teams to validate architecture during delivery execution.
• Mentor junior consultants and contribute to practice growth through knowledge-sharing and innovation.
• Support pre-sales solutioning, proposals, and architecture assessments when required.

• 8+ years of enterprise software delivery experience, with at least 3+ years as a Salesforce Technical Architect.
• Salesforce Domain Architecture certifications required (e.g., Application Architect, System Architect).
• Proven experience leading technical architecture in healthcare programs (e.g., hospital, aged care, mental health, NDIS).
• Strong understanding of cloud architecture, data modeling, integrations, and platform security.
• Demonstrated ability to lead stakeholder engagement and communicate with both business and technical teams.
• Ability and willingness to travel across ANZ based on project needs.

• Prior consulting experience with enterprise customers and/or government health providers.
• Experience with Salesforce technologies: Health Cloud, OmniStudio, Service Cloud, MuleSoft, Public Sector Solutions.
• Additional Salesforce certifications (e.g., Health Cloud Accredited Professional, B2B/B2C Solution Architect).
• Familiarity with enterprise architecture frameworks — TOGAF certification strongly preferred.
• Experience with DevOps, CI/CD pipelines, and agile project delivery (e.g., SAFe).
• Knowledge of ANZ healthcare standards: Medicare, NDIS, Support at Home, My Health Record.
• Exposure to Salesforce Industries (SFI) and relevant accelerator kits.

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