Engineer - AI Practice

Our Purpose

At Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.

About The Role

Join us at the forefront of Xero's developer-productivity revolution Engineering X is dedicated to reducing developer toil and elevating the engineering experience across Xero. LaunchCrew is one of its core pods, driving two strategic workstreams:

Agentic AI/MCP (primary): a suite of multi-agent servers, shared prompt libraries and AI gateways that embed intelligent automation directly into developers' daily workflows.

Accelerator (secondary): our .NET-based scaffolding framework for rapid API, worker and service bootstrapping.

As a Software Engineer on LaunchCrew, you'll prototype, build and productionize AI-driven developer tools—working predominantly in Python, with occasional TypeScript and .NET touchpoints. You'll collaborate with engineering teams, Education partners and other stakeholders to ensure your solutions are robust, well-documented and seamlessly integrated into Xero's CI/CD pipelines.

• Prototype Agentic AI & MCP to Impact: Rapidly spin up AI-powered developer workflows (e.g., code generation, issue triage, dependency analysis), validate them, then harden successful spikes into production-ready components.
• Build Shared AI Infrastructure: Create and maintain prompt libraries, CLI tooling and CI/CD pipelines that make agentic capabilities plug-and-play for engineering teams.
• Collaborate Across Disciplines: Partner with engineers, SRE and Platform teams to gather requirements, refine designs and champion adoption.
• Integrate & Automate: Build shared prompt libraries, CLI tooling and CI/CD pipelines that make it trivial for engineers to adopt and extend agentic capabilities within their existing workflows.
• Ensure Reliability & Observability: Instrument your components with metrics and logging to monitor performance, usage and stability at scale.
• Support Accelerator Evolutions: Contribute to our .NET-based scaffolding framework where needed—helping maintain templates, libraries and deploy automation.
• Continuous Exploration: Stay curious—research emerging AI/ML frameworks, run spike prototypes, share learnings and recommend improvements.

• Python Expertise: 2+ years building production-grade Python services or AI integrations.
• .NET Familiarity: Comfortable reading and contributing to C#/.NET Core libraries and CLI tools.
• Agentic Algorithms Experience: Hands-on implementation of multi-agent or search/optimization algorithms, with an ability to balance research requirements and practical constraints (on-device inference, LLM training).
• Cloud & DevOps Proficiency: Experience with Azure or AWS, Docker/Kubernetes, CI/CD pipelines and infrastructure-as-code to automate build, test and deploy processes.
• Curious & Collaborative Spirit: You're eager to learn unfamiliar systems, dive into legacy code, debug cross-language integrations and partner closely with other engineering teams.
• User-Centric Mindset: Ability to translate feedback from end users and stakeholders into robust, maintainable solutions that drive real time-savings.
• Collaborative Communicator: You share insights openly, coach peers on new tools and thrive in cross-functional teams.

Why Xero?

Offering very generous paid leave to use however you'd like (plus statutory holidays), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family. Health insurance, life insurance, and income protection.

We offer wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value.

You'll do the best work of your life at Xero