Technical Lead Consultant

4 weeks ago

Sydney, New South Wales, Australia HSO Enterprise Solutions GmbH Full time
Wat ga je doen?

Als Technical Lead Consultant bij HSO, word je verantwoordelijk voor het adviseren van klanten over verbeteringen en optimalisaties van hun bedrijfsprocessen met behulp van Microsoft technologieën. Je speelt een cruciale rol in het verhogen van klanttevredenheid en zakelijke groei door middel van deskundig advies en strategische technologie-implementatie. Je wordt een integraal onderdeel van het klantenteam en naast je advies, richt jij je op:

  • Het samenwerken met Sales en account management, om zo de maximale potentie uit onze klanten en opdrachten te halen;
    • Het ontwikkelen en presenteren van verbeterprocessen (roadmaps) aan onze klanten;
      • Het uitdragen van advies over toekomstige Microsoft-ontwikkelingen;
        • Het vertalen van roadmaps naar concrete opdrachten voor het bredere klantenteam;
          • Het begeleiden en ondersteunen van andere consultants en developers, jij bent immers de functioneel expert en overziet en deelt kwaliteit, kennis en best practices;
            • Het actief afstemmen met je Customer Team Manager en klanten over de voortgang van verbeteringen en het in kaart brengen van potentiële kansen en eventuele uitdagingen.
            Over Managed Services

Binnen HSO'sManaged Serviceshelpen we onze klanten het maximale uit hun Microsoft Dynamics applicatielandschap, hun Azure Cloud Platfom en Data & AI-diensten te halen. We beheren alle Microsoft-applicaties, Azure Infra & Security, de Modern Workplace en Azure Integratie Services.


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