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Who are we?

So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023.

We saw significant growth in 2024 and that's not about to change. We are on track to break records in 2025, scaling at pace, making this the perfect time to join CreditorWatch.

Our Purpose

Empower Australian businesses to trade confidently with their customers.

Our Mission

We aim to be number one in our industry by delivering unique data insights and innovative products.

Your Role & Team

The Analytics Team partners with the business to deliver analytics assets that elevate data driven decision-making capabilities across CreditorWatch. The Analytics Engineering Manager will manage two teams:

• Analytics Engineering - Building internal data assets and metrics to work towards a single source of truth for our product, customer, and financial information.
• Insight & Analytics - Supports our growth and revenue targets through pricing analytics, sales insight tools and customer analytics.

This is a people leadership role managing a small team of Analytics Engineers and Analysts to lead the way for identifying critical business direction, informing strategic decision-making processes and developing actionable recommendations for the business. On top of leading the team there will be some hands-on Analytics Engineering required to ensure we have highest quality data artefacts covering product, customer, and financial information.

This role reports directly to the Head of Data and is a full-time opportunity offering hybrid working conditions out of our Sydney CBD Office.

Some of your responsibilities include and are not limited to:

• Uncover actionable insights to optimise revenue growth by analysing marketing performance metrics, product utilisation data, customer behaviour, and other available data factors.
• Own and run regular sprint planning and team meetings.
• Oversee technical execution to ensure high-quality standards and impactful outcomes. Establish and promote best practices to enhance the team's work quality.
• Procure, own, and monitor data technology and related costs.
• Foster the development of team members' technical skills, autonomy, and leadership qualities. Ensure a supportive environment that promotes work-life balance.
• Develop a positive team culture that fosters healthy debate, collaboration, knowledge sharing and continuous improvement, aiming for exceptional delivery of outcomes.
• Collaborate with stakeholders across the organisation to implement change initiatives that enhance the quality of data and the effectiveness of analytics assets.

Technical:

• Deep understanding of analytics lifecycle from stakeholder engagement and requirements gathering through to deployment and maintenance
• Strong SQL and data warehousing fundamentals incl. Kimball modelling
• Strong data engineering pipeline design and architecture
• Familiarity with software engineering best practices incl. testing, CI, and CD
• Familiarity with analytic technology stack covering BI, ELT, DB, user behaviour analytics, experimentation
• Data sense making process
• Data visualisation fundamentals and theory

People & Team:

• Team workflows and rituals
• Feedback practices and strategies

Skills

• Stakeholder and cross organisational collaboration
• Roadmap development and project management
• Data analysis and sense making
• Data and analytics engineering

More than just work

Daily Fuel - Barista-made coffee, breakfast, snacks, lunches and drinks on us - we got you

Phone Credits - We pay you $50 per month to put towards your plans - how good.

???? Wellness Days - Receive an additional day off each month. Whether you're pursuing physical activities, cultivating your mental wellbeing or supporting your community... this is your time to switch off from work.

Monthly Massages - We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.

Bonus Shares - We offer our dedicated employees' performance-based bonuses. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.

Fun Activities - We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah... we own a boat) - these monthly team building activities will keep you feeling valued and connected.

Legal Services - Our employees get access to free legal services - from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches.

Our Values

The 1%'ers add up - Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.

We are dependable and trustworthy - Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.

We are committed to growth - Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.

???????? Our people make the difference - Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives.

Recruitment Process - We like to keep it simple

• Phone Screening - A deep dive into the company, role and experience required, including a thorough review of your match to the role - let's get to know each other and ensure the opportunity is a match
• Hiring Manager Meeting - This is an opportunity to showcase why your background and skill set aligns to the role and ask questions - be as curious as you want
• Functional Meeting - Let's get technical. Here you'll be set up with a take home case-challenge that is designed to look into the way you think and approach certain situations.
• Values Meeting - We'd love to hear why CreditorWatch and see how you'd fit into our world.

We are committed to you

We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthday and service anniversary celebrations.

We are an equal opportunity employer and committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionAnalyst, Engineering, and Strategy/Planning
• IndustriesSoftware Development, IT System Custom Software Development, and Financial Services

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