Senior Account Manager

Talent Perth, Western Australia, Australia

Senior Account Manager

Talent Perth, Western Australia, Australia

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Perth is OK is WA's largest independent media company, dedicated to celebrating everything great about living in Western Australia. We are a modern, digital-first publisher with a focus on local news, multimedia content creation, and video storytelling.

With over 1.6 million social media followers, 110,000+ newsletter subscribers, and more than 250,000 unique website visitors each month, we help brands connect with local communities through content that is authentic, relevant, and distinctly Perth.

As we continue to grow, we're seeking a Senior Account Manager (Agency) to join our team and take charge of growing media agency relationships and driving agency revenue through creative proposals and campaigns. This role is perfect for someone with a strong background in the media agency landscape or media companies, looking to make a real impact in a thriving media business.

Why this role exists

Senior Account Manager - Agency

Perth is OK is WA's largest independent media company, dedicated to celebrating everything great about living in Western Australia. We are a modern, digital-first publisher with a focus on local news, multimedia content creation, and video storytelling.

With over 1.6 million social media followers, 110,000+ newsletter subscribers, and more than 250,000 unique website visitors each month, we help brands connect with local communities through content that is authentic, relevant, and distinctly Perth.

As we continue to grow, we're seeking a Senior Account Manager (Agency) to join our team and take charge of growing media agency relationships and driving agency revenue through creative proposals and campaigns. This role is perfect for someone with a strong background in the media agency landscape or media companies, looking to make a real impact in a thriving media business.

Why this role exists

The Senior Account Manager (Agency) will play a key role in maintaining and growing relationships with agency clients. This individual will manage the entire client relationship lifecycle - from pitching and selling creative campaigns to overseeing integrated campaign delivery and reporting.

As a central player in the commercial engine, you will work with internal teams across Sales, Social, Editorial, and Production pods to deliver results that align with client objectives and Perth is OK's brand standards.

We're looking for a self-motivated, results-driven individual who thrives in a fast-paced environment and can help us push Perth is OK into new commercial opportunities.

Core Responsibilities

Client Relationship Management

Build and nurture agency relationships. Pitch and sell both reactive and proactive creative campaigns to meet client objectives. Inform & educate agency partners about the Perth is OK audience, offerings, and campaign opportunities. Collaborate with internal teams to ensure successful project execution and delivery. Provide clear, insightful post-campaign reporting to clients. Represent Perth Is OK at networking events, ensuring our brand's presence in the industry.

Campaign Management

Oversee all aspects of campaign delivery, from planning and approvals to execution. Ensure booking schedules are accurate, and campaigns are delivered on time and within budget. Manage high-value client accounts and their associated creative and strategic campaigns.

Collaboration and Leadership

Work closely with internal teams (Sales, Social, Editorial, Production) to ensure smooth cross-functional delivery. Act as a mentor for junior team members, fostering a collaborative and productive environment.

CRM and Reporting

Manage and update CRM system (HubSpot) with client data and campaign metrics. Track and report on key performance metrics, ensuring campaigns meet client expectations and drive revenue.

Key Success Metrics

Metric - Weight %

Client satisfaction and retention - 25%

Agency briefs received - 25%

Agency briefs won - 25%

Agency revenue growth - 25%

Candidate Profile

• Experience in account management or client services within a media agency, media company or related environment.
• Proven success in managing and growing client relationships, with a focus on creative campaign delivery.
• Strong understanding of integrated media campaigns and the WA media landscape.
• Familiarity with social media platforms and digital metrics.
• High-level communication and negotiation skills.
• Experience with CRM systems (e.g., HubSpot) and reporting tools.
• A passion for Western Australia and a desire to promote the region to local and global audiences.

Reporting & Structure

• Reports To: Head of Operations, Directors
• Direct Reports: N/A
• Meeting Rhythm: Weekly check-ins with the Head of Operations, quarterly reviews with Directors

Why Join Us?

• Perth is OK is WA's largest independent media company.
• Join a vibrant, growing team with a shared passion for connecting WA brands to the local community.
• Work in a fast-paced, collaborative environment where your ideas and creativity can make a direct impact.
• Competitive salary and performance-based incentives.
• Be part of a company that values integrity, positivity and community.

Match the selection criteria? Click the APPLY button now
For a confidential conversation, contact:

Andrew Mackin Brown
0437 150 513

Huma Irshad
0418 594 901

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionMarketing
• IndustriesMedia Production

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