Account Manager

5 days ago

Brisbane, Queensland, Australia Data#3 Full time

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Overview

Join a high-performing team at Data#3, a leading IT solutions provider, where you'll help drive customer success by managing and growing IT maintenance and support contracts. Based in Brisbane with a hybrid work model (two days in-office or more if you like), you'll be part of a collaborative and supportive sales team working with major vendors and diverse clients across Australia.

About Data#3

Listed in 1997, Data#3 is now an ASX200 listed company reporting gross sales of $2.8 billion in the 2024 financial year. Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.

  • Voted HRD's Employer of Choice for the last 10 years and named one of Australia's Best Workplaces in Technology by Great Place To Work in 2024, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART).
Responsibilities
  • Manage and grow maintenance renewals to maximise retention and upsell opportunities.
  • Hunt for new business opportunities.
  • Partner with other lines of business Account Executives and colleagues to close new sales and expand existing contracts.
  • Build strong relationships with customers and vendor partners to identify and develop opportunities.
  • Provide tailored Data#3 value solutions to meet customer needs.
  • Track, forecast, and report on sales performance against targets.
  • Stay current on emerging technologies and competitor activity.
About You / Qualifications
  • 1–2 years of sales, customer service, or account management experience, ideally in IT.
  • Skilled at building relationships with customers and stakeholders at all levels.
  • Comfortable using data and Excel to analyse customer and renewal insights.
  • Effective communicator with strong influencing and negotiation skills.
  • Driven, professional, and eager to learn and grow in your sales career.
  • Team-oriented with a strong sense of integrity and accountability.
Employment Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: IT Services and IT Consulting
Location

Brisbane, Queensland, Australia (hybrid work model)

Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.

We encourage diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.

REF: SACA113232


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