Administration Officer

3 weeks ago

Sydney, New South Wales, Australia Northern Beaches Hospital Part time
About The Role

We are seeking a highly motivated, reliable Admissions Officer to join our friendly, hardworking team. This Part-time role is Monday – Wednesday; shifts rotate start times 6am, 8am or 10am (8 hours including a break).

Our Bookings and Admissions team offers development opportunities and a caring environment for delivering high-quality, patient-centred care. You will deal with multiple stakeholders (internal and external) from a range of disciplines and will have direct patient contact.

The role involves checking in and admitting patients for Private Elective Surgeries and Public Waitlist bookings. You will undertake effective and efficient patient administration activities in line with hospital policies. Customer service should be of a high standard, reflected in positive patient and stakeholder experiences.

Responsibilities
  • Check in and admit patients for Private Elective Surgeries and Public Waitlist bookings in line with hospital policies.
  • Provide accurate and timely data entry to support admissions and bookings.
  • Handle multiple stakeholders and direct patient contact with professionalism and courtesy.
  • Maintain high standards of customer service and patient experience.
  • Collaborate with Front Office, reception and medical teams to ensure smooth patient flow.
Qualifications
  • Exceptional customer service, with timely, efficient, friendly, and courteous communication.
  • Accurate and timely data entry and administrative skills.
  • Well-developed oral and written communication.
  • Time management, multi-tasking, and the ability to prioritise tasks.
  • Sound understanding of medical terminology and health fund contracts.
  • High standard of computer literacy.
  • Ability to work as a valued team member, promoting a professional and positive team culture and liaising with other departments.
Employee Benefits
  • Wellness benefits including a wide offering of holistic support through our Employee Assistance Program and free services including medical examinations for employees and discounted Healthscope services for permanent Healthscope employees and their immediate family.
  • OneHealthscope rewards program with national deals and discounts for travel, health insurance and banking offers.
  • Variety of leave options and salary packaging, additional superannuation, novated motor vehicle lease and Airline/Club membership.
About Northern Beaches Hospital

Northern Beaches Hospital provides world-class, Level 5 delineation services for both public and private patients. The hospital features 486 beds, a 50-bed Emergency Department, a 20-bed general and cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, a world-class education centre, doctors' lounge and excellent staff facilities including café and car parking. The hospital offers a wide range of services to help you build a healthcare career in your chosen field and provides staff opportunities to gain unique experience in a growing teaching hospital. Our culture is diverse, friendly and open to ideas.

To Apply

Please click the "Apply" button below to be taken to our online application form.

Applicants will be required to provide a current (12 months or less) National Police check, NSW Working with Children's Check and Serology for proof of vaccinations/immunity to specified infectious diseases prior to commencement.

Job Details
  • Seniority level: Entry level
  • Employment type: Part-time
  • Job function: Administrative
  • Industries: Hospitals and Health Care
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