Customer Advisor

2 weeks ago

Traralgon, Victoria, Australia NAB Full time
Overview

Branch Customer Advisor – Banking – Sale VIC

Are empowered to make a positive difference for customers and communities. Given the opportunity to learn, grow and achieve. Deliver a seamless, consistent, and tailored customer experience every day.

Responsibilities
  • Support NAB's Sale branch by being the first point of contact for our customers; putting them at the centre of everything you do.
  • Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
  • Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.
What we're looking for
  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
  • A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
  • Customer centric thinking and an appreciation for inclusion and the diversity of our customers.
Hours and location

Join our Sale team in this role within the hours 8:45am – 5:00pm, Monday to Thursday and 8:45am – 5:30pm Friday.

Diversity and inclusion

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

How to apply

For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.


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