
Service Delivery Officer
4 days ago
This vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community. To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait Islander heritage.
We are looking for passionate, client focused individuals to join our Frontline Operations group.
As a Service Delivery Officer (APS 2), you will work in a scheduled contact centre environment, providing high quality service to clients between 7am and 7pm.
You will spend your time interacting with clients over the phone supporting them in meeting their tax, superannuation and registration obligations. You'll also process account activities received through various channels, including phone, paper, web-chat, email and online portals.
You will use good judgment and apply relevant policies and procedures to inform your decision making. Your attention to detail will ensure outcomes, actions and agreements are accurately recorded.
You will be responsive and adaptable to changing client and business needs and manage competing priorities to deliver outcomes. You'll work as a part of a team, sharing your knowledge to collaboratively resolve issues and contribute to continuous improvement.
These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Burnie, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Parramatta, Penrith, Perth, Sydney CBD, Townsville, Upper Mount Gravatt or Wollongong. A merit pool may be formed and used to fill future similar vacancies in these locations and other locations within the same metropolitan area.
We embrace the strength of diversity — through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment proce
#J-18808-Ljbffr-
Service Delivery Officer
4 days ago
Albury City Council, Australia Australian Taxation Office Full timeWe are looking for passionate, client focused individuals to join our Frontline Operations group.As a Service Delivery Officer (APS 2), you will work in a scheduled contact centre environment, providing highquality service to clients between 7am and 7pm.You will spend your time interacting with clients over the phone supporting them in meeting their tax, s...
-
Service Delivery Officer
4 days ago
Albury, Australia Australian Taxation Office Full timeThis vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community. To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait...
-
Service Delivery Officer
4 days ago
Wollongong City Council, Australia Illawarra Mercury Full timeService Delivery Officer / Debt Collection OfficerJoin to apply for the Service Delivery Officer / Debt Collection Officer role at Illawarra MercuryService Delivery Officer / Debt Collection Officer1 day ago Be among the first 25 applicantsJoin to apply for the Service Delivery Officer / Debt Collection Officer role at Illawarra MercuryGet AI-powered advice...
-
Service Delivery Officer
4 days ago
Wollongong City Council, Australia Illawarra Mercury Full timeService Delivery Officer / Debt Collection Officer (AM)Join to apply for the Service Delivery Officer / Debt Collection Officer (AM) role at Illawarra MercuryService Delivery Officer / Debt Collection Officer (AM)1 day ago Be among the first 25 applicantsJoin to apply for the Service Delivery Officer / Debt Collection Officer (AM) role at Illawarra...
-
Project Manager Infrastructure Services Delivery
3 weeks ago
Albury City Council, Australia Albury Wodonga Health Full timeAbout The RoleClosing Date: 18th August 2025Join the largest regional health service between Sydney and MelbourneLocated at the foot of the Aussie Alps and on the banks of the Murray RiverEnjoy the lifestyle in Albury WodongaThe Project Manager will be a key member of the Infrastructure Services Delivery (ISD) Department, leading a range of capital works...
-
Service Delivery Officer
4 days ago
Wollongong City Council, Australia Illawarra Mercury Full timeAbout UsAt the ATO, you'll do work you can't do anywhere else. Work that is meaningful, diverse and challenging. We do work that makes a real difference to the lives of Australians - work that might take you somewhere unexpected.We're building a leading tax and superannuation administration known for contemporary service, expertise and integrity.We have a...
-
Service Delivery Officer
19 hours ago
Central Coast Council, Australia Australian Taxation Office Full timeOverviewService Delivery Officer (Affirmative measure – Aboriginal and Torres Strait Islander employment) at Australian Taxation Office.This vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the...
-
Wollongong City Council, Australia NSW State Emergency Service Full timeSenior Manager ICT Infrastructure and Service Delivery, Clerk Grade 11/12, Wollongong Work in a volunteer-based agency supporting communities of NSWJoin a high-performing, friendly team Full time ongoing role opportunity Location: Wollongong with the opportunity to enjoy a hybrid working arrangement About the opportunity As Senior Manager ICT Infrastructure...
-
Project Manager Infrastructure Services Delivery
3 weeks ago
Albury, Australia Albury Wodonga Health Full timeAbout The RoleClosing Date: 18th August 2025Join the largest regional health service between Sydney and MelbourneLocated at the foot of the Aussie Alps and on the banks of the Murray RiverEnjoy the lifestyle in Albury WodongaThe Project Manager will be a key member of the Infrastructure Services Delivery (ISD) Department, leading a range of capital works...
-
Wollongong City Council, Australia NSW State Emergency Service Full timeSenior Manager ICT Infrastructure and Service Delivery, Clerk Grade 11/12, WollongongWork in a volunteer-based agency supporting communities of NSWJoin a high-performing, friendly teamFull time ongoing role opportunityLocation: Wollongong with the opportunity to enjoy a hybrid working arrangementAbout the opportunityAs Senior Manager ICT Infrastructure and...